About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, tea and coffee makers, and free WiFi. Additional amenities include work desks, flat-screen TVs, and free toiletries. Dining and Leisure: The hotel offers a fitness centre, seasonal outdoor swimming pool, and a romantic restaurant serving American cuisine. Guests can also enjoy a bar and outdoor seating area. Convenient Location: Located in Mentor, the property is 31 km from the Cleveland Orchestra and 36 km from the Cleveland Museum of Natural History. An ice-skating rink is nearby. Guest Satisfaction: Highly rated for its attentive staff, excellent breakfast, and immaculate rooms.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

  • Top location: Highly rated by recent guests (8.8)

  • Great Food: Meals here are highly recommended

Breakfast info

American, Buffet

  • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 large double bed
1 large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Adam
    United States United States
    Loved the decor, the sofas situated around the fireplace the guy on reception was extremely helpful and accommodating good breakfast
  • Angie
    United Kingdom United Kingdom
    Room was actually a suite, plenty of space and very comfortable Pool area was a bonus.
  • Baker
    United States United States
    The restaurant was amazing. The waitress was so funny (she was tiny, had tattoos, and said she had bartended at some dive bars before). She was absolutely great and paid attention to what we said. The room was beautiful.
  • Mary
    United States United States
    The front desk lady was just the sweetest and very helpful. Room was clean and nice
  • Linda
    United States United States
    The breakfast was good and the stay met our expectations. Thank you.
  • Douglas
    Canada Canada
    We liked our room very much, the restaurant was also very good and morning breakfast was also good
  • Jeannette
    United States United States
    Very nice place, clean and great staff. The guy in charge of breakfast was awesome
  • Paula
    United States United States
    I. had eye surgery at the Cleveland Clinic and the Hotel was able to have my room ready when we arrived which was earlier than check-in time - management was kind and understanding- had a nice quite room - I had to book this Hotel due to the issue...
  • Christine
    United States United States
    It was very clean. The staff was extremely nice and helpful. The room size was excellent. I had a King suite which was perfect for relaxing, but also getting the work done that I came to complete.
  • Richard
    United States United States
    Very nice property. Extremely friendly and helpful staff.

Hotel surroundings

Restaurants

1 restaurant on site
  • Skye Bistro
    • Cuisine
      American
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Romantic
    • Dietary options
      Gluten-free

House rules

Best Western Plus Mentor-Cleveland Northeast takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte BlancheUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).