About this property

Just off Interstate 90, this hotel is located adjacent to Chicopee Marketplace. It features free daily breakfast as well as on-site business and fitness centers. All rooms offer free Wi-Fi. A cable TV and a coffee maker are provided in all simply styled rooms at Tru By Hilton Chicopee Springfield. A clock radio and a telephone with free local calls are also included. Tru By Hilton Chicopee Springfield is a 10-minute drive from Westover Metropolitan Airport and Westover Air Force Base. Chicopee Reservoir is 3.7 miles away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Tru by Hilton
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Buffet

  • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Jac
    Netherlands Netherlands
    Great atmosphere (as all TRU hotels have), all facilities (pool, fitness, breakfast, “emergency” food shop, work places, and ample parking). Lots of shops and restaurants around the hotel and 5 minute walk to the small town’s Down town area with...
  • Anne
    United States United States
    There are games in the lobby. Everything is very clean. The staff is unbelievably helpful— a staff member helped me jump my car when my battery died!
  • Rebecca
    United States United States
    We enjoyed breakfast - couldn't determine a way to get water. The area was very clean.
  • Mike
    United States United States
    Very clean and smells wonderful staff were friendly and accommodating
  • Cristina
    United States United States
    Clean, easy freeway access, free breakfast and quiet. Staff is really friendly!
  • Brookliner69
    United States United States
    Convenient location just off the Mass Pike, when traveling. Dog-friendly! (Which is why we chose it.) Friendly front-desk staff, and a nice array of snacks and drinks for purchase. Very new, good-quality hotel overall, with fun design. Rooms are...
  • Stewart
    United States United States
    The location was poor. I could hear the Interstate and the other criticism I had was the pool. I was expecting to be able to use the pool but the temperature was cold at 75. I wasn't expecting a heated pool to be so cold and uncomfortable.
  • Sandra
    Canada Canada
    I thought the hotel was really well decorated in the lobby. The artwork was very unique. Also when I arrived, I thought the lobby smelled really nice and fresh.
  • Chantel
    United States United States
    I liked the fact that the hotel was located around stores and restaurants. The hotel was very clean and colorful.
  • Piela
    United States United States
    From the registration staff to the room, we were very pleased and made to feel very comfortable after our travels. The beds and bedding were delightful.... We could have slept all day! :-)

Hotel surroundings

House rules

Tru By Hilton Chicopee Springfield takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
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The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.