Sustainability certification

citizenM San Francisco Union Square

–Excellent location - show map
+34 photos
Scored 9
Rated superb

Staff

9.3

Property highlights

About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, iPads, hairdryers, ground-floor units, refrigerators, work desks, free toiletries, showers, TVs, and wardrobes. Guests appreciate the room comfort, cleanliness, and attentive staff. Modern Dining: The modern restaurant serves American cuisine for lunch and dinner. A buffet breakfast is available each morning. Convenient Facilities: The hotel offers a restaurant, free WiFi, private check-in and check-out, lounge, fitness room, lift, 24-hour front desk, business area, full-day security, and express check-in and check-out services. Prime Location: Located in San Francisco city centre, Union Square is a 4-minute walk away, Moscone Center 800 metres nearby, and San Francisco City Hall a 16-minute walk. San Francisco International Airport is 20 km from the property. Nearby attractions include Oracle Park, Coit Tower, and the Golden Gate Bridge.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Free WiFi
  • 24-hour front desk
  • Lift
  • Heating
CitizenM
Hotel chain/brand
CitizenM

Perfect for a 3-night stay!

Situated in the real heart of San Francisco, this hotel has an excellent location score of 9.3

Breakfast info

Buffet

 ! 

Please select one or more options you want to book

Availability

We have no availability here between Tue 4 Nov 2025 and Fri 7 Nov 2025

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1 extra-large double bed
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Limited supply in San Francisco for your dates: 13 four-star hotels like this are already unavailable on our site

Sustainability

This property has 2 third-party sustainability certifications.
BREEAM
BREEAM
LEED
LEED

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Thomas
France France
“Easy and quick check-in, the room atmosphere and setup, gym facility, overall hotel atmosphere.”
Balazs
Hungary Hungary
“Good location (close to trains, city center), very nice staff, luggage storage, comfy bed”
David
Germany Germany
“Very good location, friendly staff, self-service check-in which worked smoothly, very efficient room design”
Pramjit
United Kingdom United Kingdom
“Clean tidy hotel, great location and friendly staff.”
Kate
Thailand Thailand
“The location is excellent — very close to Union Square and Powell Station, with easy access from SFO Airport. Rooms are modern, clean, and well-designed, featuring high-tech controls for lights, curtains, and TV. The beds are very comfortable, and...”
Nick
United Kingdom United Kingdom
“The hotel itself was great, quirky and lovely. Great facilities, location and the rooms were fab, not huge but really well thought out the tech was excellent. But what made our stay really great were the staff. Whoever came up with the CitizenM...”
Simone
Austria Austria
“Excellent breakfast and coffee, very clean and modern”
Natalie
United Kingdom United Kingdom
“Rooms were clean, hotel was in a good location. It felt secure with security on the door. The gym was a good size with reasonable equipment. For the price, it was a fantastic place to stay in the city”
Andrew
Australia Australia
“Clean neat Great atmosphere Very good and friendly staff”
Ione
Brazil Brazil
“Excellent location. The staff is diverse, lovely, always ready to help and provide information about the city (places to eat, how to use transportation, things to do). The room is so techie, I loved it! I also liked the fact that we can use the...”

Hotel surroundings

Restaurants

1 restaurant on site
canteenM
  • Cuisine
    American
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern

Facilities of citizenM San Francisco Union Square

Great facilities! Review score, 9.1

Most popular facilities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Free WiFi
  • 24-hour front desk
  • Lift
  • Heating

House rules

citizenM San Francisco Union Square takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.