About this property

This hotel is located off Interstate 40 and within a 10-minute drive of Winston-Salem city center. It offers a seasonal outdoor pool, fitness center, and rooms with free WiFi. Comfort Suites Hanes Mall rooms include a microwave and refrigerator. The rooms are equipped with cable TV and a coffee maker. Hanes Mall Comfort Suites serves guests a daily breakfast. The hotel also offers a business center. Comfort Suites is 6.8 mi from the Lawrence Joel Veterans Memorial Coliseum, which is a sports and entertainment venue. The Old Salem Museum and Gardens is 6 mi from the hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Comfort Suites
Hotel chain/brand
Comfort Suites

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 sofa bed
and
2 queen beds
1 king bed
and
1 sofa bed
2 king beds
and
1 sofa bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Richard
    United States United States
    The staff, the deer, the breakfast Tiffany Lynn, Tammy, Paul, Kenny
  • Kristy
    United States United States
    Very clean, nice room. Easy to get to. Everyone was very friendly!
  • Brandi
    United States United States
    One of the cleanest hotels we’ve ever stayed at. Staff was friendly!
  • K
    United States United States
    My family and I were traveling to Georgia and as the weather took a turn for the worse, we needed to stop and get some rest to start fresh in the morning. The property was clean, staff readily available and that shower head/water pressure was...
  • Christie
    United States United States
    Nice, updated facility. Bed comfortable and body wash was nice.
  • Priscilla
    United States United States
    Love the location, friendly staff and rooms are clean
  • Rosemary
    United States United States
    Everyone was so helpful and caring. Felt like family. Great place.
  • Latonia
    United States United States
    Friendly staff although we had an issue it was fixed quickly and courteously
  • Carl
    United States United States
    The room was very clean. Room was stocked with plenty of toiletries included full size bottles of shampoo and conditioner attached to shower wall. And plemty of towels on hand with no need to ask for extras. The breakfast was loaded with plenty of...
  • Chrystal
    United States United States
    The location was perfect! The mall, other shops, and lots of restaurants nearby! Only 15 minutes from my work and just off the interstate. The bathroom was spacious and the water pressure was excellent!

Hotel area info

House rules

Comfort Suites Hanes Mall takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This deposit is fully refundable upon check-out as long as there's been no damage to the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Must-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note an authorization form is required if the booking does not match the name on the credit card.

Hotel non refundable service fee of US$2 will be charged at check in at the property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A security deposit of USD 150.0 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.