About this property

A 10-minute walk from the University of Tennessee and the Knoxville Convention Center, this hotel features an on-site bar, indoor pool, and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library, a pub-style bar, is open in the evenings and has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away. Swimming pool #1 closed from Monday, 28 October 2024, until 30 October 2024.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

  • Top location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

  • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 sofa bed
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 large double beds
2 double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Clint
    Australia Australia
    Exceptional hotel. All aspects of operation and guest services at a high level. Great breakfast and great staff.
  • Simone
    Netherlands Netherlands
    It was amazing! Super nice room and staff. Would book again in a heartbeat!
  • Lowri
    United Kingdom United Kingdom
    The rooms were spotlessly clean and spacious. The gym was very well equipped. The location was perfect for us.
  • Thomas
    United States United States
    Bar was great, as was the bartender. A few people in the reunion group that hung out at the bar were not very nice to him
  • Jennifer
    United States United States
    Quiet hallways at night and early morning. Comfortable and clean rooms. Room service - glad it is available, friendly and professional staff.
  • Sara
    United States United States
    Room location was awesome on 11th floor with great views. Doors slamming was awful. Too bad people don’t know how to quietly close a door! Room was awesome and bedding awesome; however, a small sofa would have been better than a chair.
  • Justin
    United States United States
    The room was very clean and quiet. She staff was very friendly.
  • Kimberly
    Germany Germany
    Waren nur auf der Durchreise, für 1 Nacht. Sehr schönes Hotel, die Mitarbeiter ebenfalls sehr nett und zuvorkommend. Die Zimmer sauber und sehr geschmackvoll eingerichtet. Alles da, was man braucht. Von Schampoo, Duschseife über Lotion,...
  • Gabriela
    United States United States
    Funcionários super atenciosos, educados e agradáveis. A comunicação entre hotel e hóspede excelente. A comida maravilhosa. Realmente eu voltaria.
  • Louise
    United States United States
    Very comfortable and clean. More amenities than I expected, and the staff was incredibly friendly and helpful. They were very kind when calling about our dog barking in the room. The rooms were great as was the location of the hotel- right across...

Hotel surroundings

Restaurants

1 restaurant on site
  • Mahogany's Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Gluten-free

House rules

Crowne Plaza Knoxville Downtown University by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$45 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.