About this property

When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. Fun, free and easy is how guests of Universal hotels get to the parks and back. Hop aboard one of our complimentary shuttle buses and get to the fun fast.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Exclusive theme park benefits

Universal Orlando hotel guests get more ride time, more free time and more family time every day of their holiday. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Universal Orlando Resort
Hotel chain/brand

Property highlights

  • Situated in the best rated area in Orlando, this property has an excellent location score of 9.7

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

  • Private parking available on-site

Activities:

  • Fitness centre

  • Golf course (within 3 km)

  • Games room


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Robb
    United Kingdom United Kingdom
    Breakfast had plenty choice and very fresh. Great location. Staff very friendly and helpful.
  • Mark
    United Kingdom United Kingdom
    Great location 10 minutes walk to parks lovely bar with live music beautiful swimming pool
  • An
    Belgium Belgium
    Goed hotel, leuke beleving met universal voordelen
  • Dave
    United Kingdom United Kingdom
    Cat who checked us in was fantastic and had a room ready for us as soon as we arrived in the morning.
  • Westley
    United Kingdom United Kingdom
    Great location for the universal parks. Loved the vibe with rock music playing everywhere at the right level in the background. We enjoyed arriving at Universal in style on the boat but is probably a 10min walk as well so super close. We also...
  • Paul
    United Kingdom United Kingdom
    Location to the parks, great vibe, loved the music.
  • Joanna
    United Kingdom United Kingdom
    Great value for money as it included express passes for Universal theme parks. Perfect location - very close to the parks. Great sized room for a family of 4. The staff were very helpful and kind.
  • Carl
    United Kingdom United Kingdom
    The kids loved the pool and slide, the room was spacious and clean. The hotel is walking distance to the Universal parks.
  • Alexander
    United Kingdom United Kingdom
    Loved this hotel! Fast passes and early entry for the parks included in our stay! Great pool! Great food and cocktails! Short walk to universal studios and IOA! Super friendly and attentive staff! Both at the reception and pool bar! Will...
  • Lindsay
    United Kingdom United Kingdom
    Great property, excellent location, good service to universal, great pool

Property surroundings

Restaurants

4 restaurants on site
  • Palm Restaurant
    • Cuisine
      American
    • Open for
      Dinner
  • The Kitchen
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Velvet Bar
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern
  • Beachclub
    • Cuisine
      American
    • Open for
      Lunch • Dinner

House rules

Universal's Hard Rock Hotel® takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$35 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Need-to-know information for guests at this property

Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the Express queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person.

Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Water Taxi not available for transportation to Universal Volcano Bay or to Universal Epic Universe.

Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5pm and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

Priority Seating is only available to guests of Loews Portofino Bay Hotel, Hard Rock Hotel® and Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancellation without notice, and additional restrictions may apply.

Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.