About this property

When planning a trip to the West End area of Richmond, the Holiday Inn & Suites Richmond West End offers an upscale experience in a central location. Our hotel's guests appreciate our proximity to Anthem, Comcast, Altria, Genworth, and Met Life and several hospitals including Parham Doctors, Henrico Doctors, Vibra and St. Mary's. The hotel is also located near the University of Richmond, Virginia Commonwealth University, and Virginia Union University. The Holiday Inn & Suites Richmond West End is a short drive to shopping and area attractions such as the Short Pump Town Center, Carpenter Theatre, and Lewis Ginter Botanical Garden. Coming to town for a sporting event? The Holiday Inn offers a large outdoor pool, a variety of king and two queen bed room types, and a convenient onsite market. Enjoy quick access to the numerous area fields and sports complexes as the hotel is located just off Interstate 64 and within 5.5 Miles of 295. Richmond’s newest hotel’s guest will enjoy complimentary outdoor parking, free Wi-Fi access, a complimentary high-tech Business Center, Toast to Toast restaurant, and flexible meeting spaces. The hotel’s 2,000 sq ft of banquet & meeting space makes for the best choice for meetings, events, and weddings. We look forward to seeing you soon at Holiday Inn & Suites Richmond West End!

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

  • Top location: Highly rated by recent guests (8.9)

  • Great Food: Meals here are highly recommended

Breakfast info

Continental, American

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
2 large double beds
2 large double beds
2 large double beds
2 large double beds
2 large double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Katharine
    United States United States
    The staff made tremendous effort to help resolve the issue of a dysfunctional TV after showing me how to use this particular remote,only to find that this Tv did not have a connection to some satellite. They moved me to another room, which wasvery...
  • Parnell
    United States United States
    Beautiful rooms, friendly staff, very clean, very private pool
  • Mann
    United States United States
    Very clean everything was great and updated loved the restaurant and bar
  • Clemmer
    United States United States
    The feeling of being important when we walked in after a long road trip!
  • Suzanne
    United States United States
    The hotel was very clean. Lots of families but our room was virtually soundproof, we didn’t hear anyone or anything. The room was very comfortable.
  • Tamika
    United States United States
    Nice bed, like that there was a fridge and microwave
  • Christa
    Ghana Ghana
    The bed was exceptional. The staff were very welcoming and kind. I would return!
  • Yulma
    United States United States
    Loved that you had to have a key card to go up on the elevators, made my stay feel safe! Also loved the pool and patio and the cleanliness of the facilities.
  • Adrea
    United States United States
    The room was very clean. The bed was excellent and soft. I felt comfortable . Would stay every time
  • Collins
    United States United States
    The hotel is super clean and close to all kinds of food places. Also not too far from the national for events

Hotel surroundings

Restaurants

1 restaurant on site
  • Toast to Toast
    • Cuisine
      American
    • Open for
      Breakfast • Dinner

House rules

Holiday Inn & Suites Richmond West End by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.