About this property

Modern and Upscale Stay at the Holiday Inn Hotel Tacoma Mall featuring Onsite Restaurant Toast to Toast. Conveniently located 2 miles from JBLM (Joint Base Lewis McCord) and Tacoma Convention Center you will find our hotel is modern, luxurious and unique. With our Toast to Toast Restaurant onsite and 8,500 sqft of flexible meeting space we can cater to all your needs. Here at Holiday Inn Tacoma Mall you won’t need to go far for business or leisure. Minutes from Tacoma Mall, Tacoma’s Downtown, Point Defiance Zoo and Aquarium, Pacific Lutheran University, Puget Sound University, University of Washington and Washington’s beautiful lakes and outdoor activities that surround the hotel. Our Holiday Inn hotel is the only full-service hotel in the immediate area. Appropriately the neighboring SeaTac Airport is only 20 miles North on I-5. Comfortably spacious and modern rooms with 50 Inch LCD TVs, luxurious pillow top beds, oversize lighted vanity mirrors, and move-able desks plus a large heated indoor pool and spa are a notch above others. We are proud to invite you to our restaurant and lounge onsite featuring an outdoor heated patio, so you won’t have to step foot outside to enjoy a delicious meal, espresso, beverage or one of our eight draft beers and signature cocktails with family and friends. You can expect an undeniable level of customer service from our friendly staff.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Breakfast Info

    • American, Breakfast to go

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
1 king bed
1 queen bed
1 sofa bed
and
2 queen beds
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Sinilove
    United States United States
    Loved the restaurant and store in the lobby. Never had to leave the hotel for anything.
  • Carolyn
    United States United States
    The front desk workers were very polite and helpful. The maintenance person sprayed room 320 (he Said) but the very next day it smelled again. The front desk people gave me 50% off of my last day. This made me feel a little better.
  • Jamey
    United States United States
    It was super clean and we ask for more towels. No questions ask and they gave us 4 more
  • Sara
    United States United States
    The facilities were very nice and clean, modern and fresh
  • Ashlie
    United States United States
    Everyone was very friendly and courteous. Breakfast was good and kids 11 and under eat free! Rooms are spacious and clean, big dispensers of shampoo, conditioner and body wash. Same for the hand washing soap and lotion. It was all very nice. Kids...
  • Karalee
    United States United States
    Very nice place. Very clean. The beds were very comfortable. We loved everything The pool could have been a little warmer other than that we will stay here again if in the area.
  • Bonny
    United States United States
    A little more expensive than I wanted it to be. But nice place with excellent and friendly employees. We were able to have all 11 grandchildren together they had so much fun. thank you for your hospitality ❤️
  • Solero
    United States United States
    I liked the front staff, I really enjoyed the food, I loved the hot tub, the atmosphere was great
  • Caroline
    United States United States
    Very clean, easy to find, easy to get to major sites, although we were there for a surgery at TGH.
  • Jeffrey
    United States United States
    Excellent pool, The service staff was on point, they are currently remodeling but the improvements will enhance the place. Great stopover if you’re traveling with kids and want a hotel where the pool and hot tub are way above average. Breakfast is...

Hotel area info

Restaurants

2 Restaurants On Site
  • Toast to Toast Restaurant and Lounge
    • Cuisine
      American
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern
  • Secret Burger Kitchen
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner

House rules

Holiday Inn Tacoma Mall by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche

The fine print

Must-know information for guests at this property

Please note: If you are paying with cash, Holiday Inn - Tacoma Mall requires a cash deposit upon check-in to cover any incidental charges. The deposit will be returned at check-out upon room inspection.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.