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About this property
Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services.
A flat-screen HDTV, desk and arm chair are offered in every modern guest room at Palmer House Hilton. t Housekeeping services are available upon request.
Guests can work out at the on-site fitness centre or visit the on-site spa.
Lockwood restaurant offers American cuisine for breakfast, lunch, and dinner. Amidst the historic lobby, guests can enjoy dinner & a crafted cocktail at the Lobby Bar.
The Monroe Red Line subway station is a 1-minute walk away, providing easy access to Chicago’s top attractions. Navy Pier is 2 miles away from the hotel.
Please note Red, Blue, Orange, Pink, Green, and Brown line train lines are all available immediately outside of the hotel for access to attractions and both airports.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Situated in the real heart of Chicago, this hotel has an excellent location score of 9.3
Top pick by families with children
Breakfast info
Continental, Vegetarian, Vegan, Gluten-free, American, Breakfast to go
Availability
!
Please select one or more options you want to book
Limited supply in Chicago for your dates:
9 four-star hotels like this are already unavailable on our site
Sustainability
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
8.5
Facilities
7.9
Cleanliness
8.2
Comfort
8.3
Value for money
7.1
Location
9.3
Free WiFi
8.4
Low score for Chicago
Select topics to read reviews:
Guests who stayed here loved
K
Kevin
Australia
“Excellent location and value for money. Gym was the best hotel gym I have had”
Andrea
United Kingdom
“The service in the lobby bar was excellent, efficient and friendly.”
Andrea
United Kingdom
“The lobby bar is a great place to relax and socialise.
Lockwood “Grab and Go” is excellent, lots of choice, great quality.”
Bob
United States
“Location is great. Everything we wanted to see was nearby. Room clean and comfortable.”
Michande
Canada
“Great location in a historic building. The staff were helpful and very friendly. We were offered an upgrade and took it. The room was very comfortable, generous in size, clean and had two bathrooms which made getting ready in the morning very...”
S
Sharon
United States
“The staff was amazing and friendly, our room was available to us very early which was just started our stay off. Our room had a beautiful view from the 19th floor and the pool was just beautiful!”
Andrea
United Kingdom
“A beautiful lobby for drinks and snacks. Very comfortable room. Excellent staff. Great location.”
Andrea
United Kingdom
“Excellent, clean, quiet, comfortable room.
Great bar and food service in lobby.”
D
Douglas
United States
“Staff friendly, great location, beautiful property.”
Scott
Australia
“This Hotel is just amazing. I've stayed here every time I've been in Chicago & have never had a bad experience. The staff always go above and beyond. The room is stunning.”
Hotel surroundings
Restaurants
4 restaurants on site
Lockwood Restaurant
Cuisine
American
Open for
Breakfast • Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Modern
Potters Bar
Cuisine
American
Open for
Dinner • Cocktail hour
Ambiance
Family friendly • Modern
Lockwood Express Grab & Go
Cuisine
American
Open for
Breakfast • Dinner
Ambiance
Family friendly
Lockwood Lobby Bar
Cuisine
American
Open for
Lunch • Cocktail hour
Ambiance
Traditional
House rules
The Palmer House Hilton takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
US$50 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$50 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Upon check-in photo identification and credit card are required. All special requests subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Daily mandatory destination charge includes: daily $10 food and beverage credit for use in all hotel outlets, daily $25 credit towards on-site spa services, premium guestroom internet access.
Self-parking is available for a fee. Valet parking is available for a fee. Contact the property for details.
Requests for early arrival and/or late departure will be granted based upon availability and subject to additional charges.
Indoor swimming pool is closed from Tue 21 Oct 2025 until Thu 1 Jan 2026
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