Sustainability certification

Tru by Hilton Jacksonville West I 295

–Great location - show map
+28 photos
Scored 8.4
Rated very good

Staff

9.0

About this property

Comfortable Accommodations: Rooms feature air-conditioning, balconies, tea and coffee makers, hairdryers, refrigerators, work desks, free toiletries, microwaves, and TVs. Additional amenities include showers and interconnected rooms. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, free WiFi, lounge, fitness room, lift, 24-hour front desk, minimarket, electric vehicle charging station, and games room. Convenient Location: Located in Jacksonville, the hotel is 16 km from Jacksonville International Airport. Nearby attractions include Amtrak Station-Jax (5 km), Prime F. Osborn III Convention Center (12 km), and Jacksonville Zoo Gardens (15 km). Guest Satisfaction: Highly rated for room cleanliness, staff support, and comfort.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Tru by Hilton
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Emma
    United Kingdom United Kingdom
    “Clean, friendly staff, good breakfast and comfortable bed.”
  • Tish
    United States United States
    “Customer service, cleanliness, easy check in, great breakfast, staff”
  • Susan
    United States United States
    “Ease of check in and convenient to the interstate. Thank you to you to your lovely, friendly employee Tish. She really went out of her way to provide help to me and my 95 year old mother. She saw my mother leaving the dining room and helped her...”
  • Ashley
    United States United States
    “Very friendly staff, gave away free water, pool tables was a nice touch to the property.”
  • Tonya
    United States United States
    “Staff was great and helpful. Fast check in and out. Clean facility.”
  • Klaus
    Germany Germany
    “Gut. Sauber. Gutes Preis/Leistungsverhältnis”
  • Kesnei
    United States United States
    “I like the modern and clean feel. Breakfast was good!”
  • La'quain
    United States United States
    “Very clean, comfortable bed, just a great stay this is my second time staying there and I will go back.”
  • Mariah
    United States United States
    “The room were clean and the staff amazing. Very accomodating”
  • Thomas
    Germany Germany
    “Sehr freundlicher Empfang, sprach sogar etwa Deutsch. Schöne Zimmer, vorallem sauber Poolanlage gepflegt sogar mit Lounge Möbel. Modern”

Hotel surroundings

House rules

Tru by Hilton Jacksonville West I 295 takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.