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About this property

Prime City Location: Alisa Hotel & Spa in Hoàn Kiếm offers a central base with Thang Long Water Puppet Theater a 4-minute walk away, Hoan Kiem Lake less than 1 km, and Hanoi Old City Gate a 12-minute stroll. Noi Bai International Airport is 24 km from the property. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with walk-in showers, bathrobes, and free WiFi. Additional amenities include balconies with city views, minibars, and soundproofing. Spa and Wellness: Guests can relax at the spa facilities or enjoy wellness packages. The hotel provides a 24-hour front desk, concierge service, and full-day security. Nearby Attractions: Nearby attractions include Hanoi Opera House, St. Joseph Cathedral, and Vietnam Fine Arts Museum, each less than 3 km from the hotel.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.1


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 extra-large double bed
2 extra-large double beds
2 extra-large double beds
1 single bed
and
1 large double bed
2 single beds
1 large double bed
1 large double bed
2 single beds
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Thomas
    Ireland Ireland
    Great location, the staff were extremely friendly and helpful, and the room was very comfortable.
  • Sandhini
    United Kingdom United Kingdom
    Location great as very central. Walking distance to main attraction and shops
  • Ella
    United Kingdom United Kingdom
    Large rooms and comfy beds, location great! Wonderful, kind and accommodating staff.
  • Cheng
    Malaysia Malaysia
    the rooms are big & clean while the location is centrally in the city. The staff especially the young man at the front desk is very helpful. Only no breakfast is provided while the lobby is a bit cramped.
  • Umangi
    Sri Lanka Sri Lanka
    Excellent place. Rooms are fairly large, clean, and cosy. Friendly and helpful staff. Eric and Tim were excellent and went above and beyond to assist us.
  • Jenný
    Iceland Iceland
    Very friendly staff there and helpful. Mostly the staff Bao Tam. Very nice
  • Yam-may
    United Arab Emirates United Arab Emirates
    The location is perfect just a walk a way to most areas. Staff are very polite and attentive. The lady at the reception speaks very good English and really welcoming. It was a good advantage that we were pick up at the airport.
  • Teresa
    Australia Australia
    Location was great. Room was large for Hanoi and serviced daily. Staff helpful with suggestions.
  • Tamer
    Qatar Qatar
    hotel staff very very friendly and helpful.. all thanks to me. sunny and Haii and Erick they help me alone.. I try to book again when I went back to hanoi but they are fully booked it was an holiday in that days..
  • Jessica
    Australia Australia
    My daughter lost her toy rabbit and they were so helpful. It’s super close to the shops also

Hotel surroundings

House rules

Alisa Hotel & Spa takes special requests - add in the next step!
Check-in
From 13:30 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 250,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed on request. No extra charges.
Accepted payment methods
VisaMastercardJCBBankcardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alisa Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.