About this property

Elegant Accommodations: Capella Hanoi in Hoàn Kiếm offers luxurious rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, bathrobes, and free WiFi. Exceptional Facilities: Guests can enjoy spa facilities, a saltwater swimming pool, sauna, fitness center, and indoor pool. Additional amenities include a terrace, hot tub, and private check-in and check-out services. Dining Experience: The family-friendly restaurant serves American, Japanese, and Vietnamese cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental, American, and local specialties. Prime Location: Located 15 mi from Noi Bai International Airport, Capella Hanoi is near attractions such as Hanoi Opera House (1640 feet) and Hoan Kiem Lake (less than 0.6 mi). Guests appreciate the attentive staff and excellent service.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American

    • FREE parking!


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Living room
1 sofa bed
1 king bed
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
  • EarthCheck Certified
    EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Rashid
    Qatar Qatar
    Wonderful experience…the true meaning of hospitality…if I ever have another visit to Vietnam it will be because of Capella Hotel
  • Yaroslava
    Ukraine Ukraine
    The bed is amazingly comfortable, and the pillows are by far the best I’ve ever experienced anywhere. The location is convenient, and the staff very friendly and welcoming.
  • Daniel
    Taiwan Taiwan
    What an amazing place! Everything there is just special! Great Art Deco decor and themes across the whole hotel. Best Spa area of any hotel in Hanoi. Restaurants are all Michelin star or rated. Best tea time, best breakfast! Great amenities in the...
  • Stephanie
    United States United States
    Hotel is beautiful, spa amazing, staff so Nice and helpful. LOVED OUR STAY.
  • Estefania
    United States United States
    The hotel is a work of art, beautiful. The staff were super helpful and friendly. The room was clean and beautiful and the bath tube was my favorite part. It was our honeymoon and anniversary and the hotel had small presents for us, like fruits, a...
  • Vincent
    Hong Kong Hong Kong
    It is one of the most beautiful hotels I have ever stayed in. People, Architecture, art, comfort, food. The works. The location is also fabulous. Top top experience. Thank you.
  • Elaine
    United Arab Emirates United Arab Emirates
    Fabulous design hotel. Very quirky. Nice cocktails at the bar. They had a nice kids painting activity for our daughter.
  • Kamyar
    Turkey Turkey
    Very beautiful hotel, excellent location, super comfortable bed. Excellent housekeeping. Very easy checking/out process.
  • Jim
    United States United States
    The staff were all great and some were especially thoughtful. Some staff found out we were in a rush during breakfast so they offered to grab all of luggage from the rooms and pack it into the cars for us. Then another staff member packed a...
  • Fang
    United States United States
    They offer a full menu of complementary tea, coffee, non-alcoholic drinks and desserts, a great selection of savory bites and alcoholic drinks(during certain hours). The a-la-carte breakfast was fabulous. The service was attentive and effective...

Hotel area info

Restaurants

3 Restaurants On Site
  • Backstage
    • Cuisine
      Vietnamese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Hudson Rooms
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Dietary options
      Halal • Kosher • Vegetarian • Dairy-free
  • Koki
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner

House rules

Capella Hanoi takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free
6 - 11 years
Extra bed upon request
VND 2,551,500 per child, per night
12+ years
Extra bed upon request
VND 5,103,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Capella Hanoi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.