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Get the celebrity treatment with world-class service at Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment

Elegant Accommodation: Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment in Hanoi offers a 5-star experience with a swimming pool with a view, sauna, and indoor pool. Guests enjoy free WiFi, a terrace, and a garden. Comfortable Amenities: The hotel provides free bicycles, air-conditioning, balconies, and private bathrooms. Additional facilities include a children's playground, outdoor play area, and free on-site private parking. Dining Options: Breakfast options include continental, buffet, and Asian. The property offers a variety of menus to cater to special diets. Prime Location: Located 22 km from Noi Bai International Airport, the hotel is near attractions such as One Pillar Pagoda (1.7 km) and West Lake (2.8 km). Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.0)

    • Breakfast info

    • Continental, Asian, Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Bystrik
    Switzerland Switzerland
    Very nice staff, comfortable beds, spacious apartment with high windows
  • Mahmoud
    Egypt Egypt
    Very beautiful Hotel, Spacious rooms, alot of facilities, Great Staff, Strong Wifi,
  • Thea
    United Kingdom United Kingdom
    The staff were brilliant and very helpful with any questions. The pool was really nice. The room was spacious and was cleaned every day.
  • Garry
    Australia Australia
    very clean, great speaking English, wonderful Breakfast, staff were very helpful kind and friendly.
  • Hannah
    United Kingdom United Kingdom
    The whole staff team were amazing, so helpful and friendly. One staff member gave us several food and coffee recommendations upon arrival which was super helpful as we had never been to Hanoi before so it was great to have these as starting points...
  • David
    United Kingdom United Kingdom
    Room facilities and space were exceptional. Pool and room balcony was really nice.
  • Satoko
    Japan Japan
    DEAR all of staffs we met everything was perfect, we can't express how much we appreciate! When we were in trouble, you always supported us .That's why we could manage our plans. staying at this hotel is the most impressive memory in our...
  • Dries
    Belgium Belgium
    Clean spacious apartment. Staff was super friendlyand helped out each time we had a request, they did a super good job! Our kids loved the very big indoor swimming pool! overall we had a very good experience here!
  • Rhianah
    United Kingdom United Kingdom
    Very helpful staff, clean spacious rooms, washing machine in the room was a bonus.
  • Hervé
    France France
    The kindness of the staff. The room size, the modern equipment. The gym, sauna, swimming pool. A short walking distance to the lake side.

Hotel surroundings

House rules

Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Property address: 1F ~ 4F 164b Hoang Hoa Tham Stress, Tay Ho.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Five Star Westlake 1st-4th Floors Hotel & Serviced Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.