You might be eligible for a Genius discount at Eliana Ruby Hotel & Travel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided. Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car. Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided. Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience. Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

    • Great Food: Meals here are highly recommended

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 large double bed
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Zisis
    Greece Greece
    This is not a 5 star hotel. It is better than a 5 star hotel. The guys do what they can to provide the best service. Breakfast is excellent, luggage storage, they even have a shower to fresh yourself after the check out. Please do yourself a...
  • Andrew
    New Zealand New Zealand
    Very nice room size. Loved the balcony. The staff were very nice. Good air conditioning. The buffet breakfast is very worth it
  • Daniel
    Romania Romania
    Very good location. Spacious room, very clean. Friendly staff, ready to help you with anything you need.
  • Hugo
    New Zealand New Zealand
    Wonderful hotel in a perfect spot in the Old Quarter so you are close to everything but also it’s in a side street away from all the noise. Anna and Jessica were amazing staff that were very helpful and made me feel very welcome. The included...
  • Michael
    Spain Spain
    The staff went far beyond Amazing ! Especially Anna , Jessica and Wowa. Friendly , professional and extremely helpful, we have never experienced such a nice treatment even in a five star hotel. Breakfast is great with a great menu options and...
  • 외나무식탁
    South Korea South Korea
    Everything was good especially the staff was so kind and nice. They even made for me the sandwiches because i have to leave early in the morning to the airport. I appreciate it.😊
  • Janet
    United Kingdom United Kingdom
    The location was perfect, in central Hanoi. The staff were friendly and helpful. The breakfast was amazing. There was a great buffet choice, as well as food to order (pancakes etc)
  • Martyversari
    Italy Italy
    The staff was always very helpful and friendly. Definitely recommended.
  • Alison
    United Kingdom United Kingdom
    Staff went above and beyond. Left bags at hotel after check out and were given towels to shower before heading to the airport . Made all the difference.
  • Angela
    Switzerland Switzerland
    Great location in the centre, very quiet. Breakfast was fantastic and workers were very friendly.

Hotel surroundings

Restaurants

1 restaurant on site
  • Nhà hàng #1
    • Cuisine
      American
    • Open for
      Breakfast
    • Dietary options
      Vegetarian

House rules

Eliana Ruby Hotel & Travel takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 240,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 240,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eliana Ruby Hotel & Travel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.