You might be eligible for a Genius discount at Serene Central Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a lift, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 1 km from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 24 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

    • Breakfast info

    • Continental, Vegetarian, Asian, American, Buffet, Breakfast to go


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 single bed
and
1 large double bed
1 large double bed
1 large double bed
1 large double bed
2 single beds
1 large double bed
1 large double bed
2 single beds
1 large double bed
or
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jessica
    Singapore Singapore
    The warm hospitality and helpful staff particularly Annie and another lady.
  • Jessica
    Singapore Singapore
    The breakfast is decent enough and the location is great with many shops around that is convenient.
  • Sam
    New Zealand New Zealand
    Great breakfast, clean rooms and lovely staff. Annie was particularly helpful.
  • Andrius
    Lithuania Lithuania
    Clean rooms, pleasant personal, good and strong breakfast.
  • Oumnia
    France France
    We stayed only one night, and everything was pleasing and comfortable. We left our luggage at the hotel for one night while we went on a cruise in Halong Bay. The staff were very kind and helpful, even though we hadn’t booked the tour with them....
  • Mohammed
    Oman Oman
    Reception excellent hospitality especially Luna and Suzy 🌹
  • Marjorie
    United Kingdom United Kingdom
    Very comfortable and clean. Bed was a dream. Staff are all very helpful and breakfast was very good.
  • Talibong
    United Arab Emirates United Arab Emirates
    The staff are very friendly and they will accompany you until leaving the hotel. Thank you also to Annie and eden for being so accomodating. The place is near to almost must visit places in hanoi. You can just walk around and the room is not noisy...
  • Aqmar
    Singapore Singapore
    The property is clean and kept well maintained. It has all the good things that a property is. About the staff they are very understanding and helpful. We had breakfast fon the last day of my trip but We didn’t plan on eating it on that day. They...
  • Francisco
    Netherlands Netherlands
    Everything was perfect,but the service is another level

Hotel surroundings

House rules

Serene Central Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serene Central Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.