Get the celebrity treatment with world-class service at Hyatt Place Ha Long Bay, Bai Chay

Elegant Accommodation: Hyatt Place Ha Long Bay, Bai Chay in Ha Long offers a 5-star hotel experience with a swimming pool with a view, fitness centre, restaurant, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, balconies with sea views, private bathrooms, and modern amenities such as flat-screen TVs and work desks. Dining Options: The family-friendly restaurant serves local specialities, warm dishes, and a variety of cuisines including seafood, Vietnamese, and international. Prime Location: Located 38 km from Cat Bi International Airport and a 17-minute walk to Marina Bay Beach, the hotel is near attractions like Ha Long Queen Cable Car and Sun World Ha Long Park.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Place
Hotel chain/brand
Hyatt Place

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Breakfast info

    • Asian, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jeff
    New Zealand New Zealand
    Amazing staff who even arranged a cake and sang happy birthday to me on my birthday. The place was super clean and the amenities were fantastic. Couldn’t fault the place. Would definitely recommend the place to everyone.
  • Amy
    United Kingdom United Kingdom
    This hotel is gorgeous, brand new and spotless. Staff are really helpful and friendly. Comfy bed and nice food in the restaurant
  • Alla
    Ukraine Ukraine
    king suit is huge and comfort, terrace is fantastic, cleanliness is perfect, nice breakfast, area is quite and clean, people are super nice
  • Yvette
    Netherlands Netherlands
    Amazing!!! Great food in the bistro restaurant and great service!
  • Linda
    Australia Australia
    New, clean and comfortable accommodation. Beautiful pool and well equipped gym. Great buffet. Modest in size, but great quality.
  • Philip
    United Kingdom United Kingdom
    Staff were very helpful and friendly the hotel was immaculate room was spacious and a beautiful view overlooking the bay was stunning the outdoor pool was was clean overall a beautiful hotel would definitely stay again
  • Tasuku
    Japan Japan
    We were blown away by the best staff and hospitality ever. We couldn't find any sanitary pads in town, so we asked a staff member for assistance. She went out of her way to bring two new boxes of them directly to our room. We were not charged for...
  • Rotem
    Israel Israel
    שירות מדהים, חדר גדול מרווח ונקי מאוד. שהינו כאן 2 לילות והיה 10/10.
  • Birgit
    United States United States
    International standard hotel in beautiful Halong Bay.
  • Hebrita
    Spain Spain
    El hotel es increíble una calidad acorde a un cinco estrellas en Europa, atención increíble, piscina en terraza muy bonita

Hotel surroundings

Restaurants

1 restaurant on site
  • Bistro At The Bay
    • Cuisine
      Seafood • Vietnamese • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

Hyatt Place Ha Long Bay, Bai Chay takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 1,500,000 is required on arrival. That's about US$56. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

A damage deposit of VND 1,500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.