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About this property
Comfortable Accommodations: Ja Cosmo Hotel and Spa in Hanoi offers 4-star comfort with air-conditioned rooms featuring private bathrooms, balconies, and city views. Each room includes a work desk, free WiFi, and modern amenities.
Relaxing Facilities: Guests can unwind at the spa, enjoy the sun terrace, and take advantage of the hot tub and sauna. Additional facilities include a fitness centre, beauty services, and wellness packages.
Convenient Location: Located in the city centre, the hotel is less than 1 km from Hoan Kiem Lake and Trang Tien Plaza. Nearby attractions include Thang Long Water Puppet Theater and Hanoi Opera House. Noi Bai International Airport is 24 km away.
Guest Services: The hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional services include room service, bicycle parking, and electric vehicle charging.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
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Guest reviews
Categories:
Staff
9.8
Facilities
8.9
Cleanliness
9.2
Comfort
9.2
Value for money
9.3
Location
9.7
Free WiFi
8.8
High score for Hanoi
Select topics to read reviews:
Guests who stayed here loved
R
R
Australia
“Location was excellent. Very central and surprisingly quiet! Room was spacious for our family & made for an easy retreat after activate days. Staff went over and above in their service & were really helpful with practical suggestions of what could...”
Gemma
United Kingdom
“Staff were really welcoming and provided us with information such as places to visit, news on the typhoon (which thankfully passed) and spa treatments on site. The room was a good size and had water and amenities supplied.”
Noa
Israel
“The people of the hotel was really pleasant and helpful, the location is perfect”
Marvin
Germany
“Our stay at Ja Cosmo in Hanoi was outstanding, largely thanks to the exceptional service. The staff, especially Michael, was incredibly thoughtful, offering us umbrellas during an unexpected downpour and even asking if they should save us...”
Adèle
Australia
“The staff was very kind and helpful; Lovely with our two young kids. The buffet breakfast was good with choice. the family room is large, clean. We only stayed two nights but had a great stay!”
D
Duncan
United Kingdom
“Location was good near good restaurants and attractions”
T
Tu
Australia
“Love it, friendly staff,good service,value money for stay.”
Klobučar
Slovenia
“Staff was extremely nice and helpful. The location was great as well.”
A
Aamir
India
“the hotel is very clean and nice location staff is very helpful specially jason he is the man helps us every time ..”
G
Guan
Malaysia
“Clean and spacious room, nice staff and great breakfast provided.
Convenient location”
Hotel surroundings
House rules
Ja Cosmo Hotel and Spa takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
VND 250,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 250,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
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Australia“Location was excellent. Very central and surprisingly quiet! Room was spacious for our family & made for an easy retreat after activate days. Staff went over and above in their service & were really helpful with practical suggestions of what could...”
Gemma
United Kingdom“Staff were really welcoming and provided us with information such as places to visit, news on the typhoon (which thankfully passed) and spa treatments on site. The room was a good size and had water and amenities supplied.”
Israel“The people of the hotel was really pleasant and helpful, the location is perfect”
Germany“Our stay at Ja Cosmo in Hanoi was outstanding, largely thanks to the exceptional service. The staff, especially Michael, was incredibly thoughtful, offering us umbrellas during an unexpected downpour and even asking if they should save us...”
Adèle
Slovenia“Staff was extremely nice and helpful. The location was great as well.”
India“the hotel is very clean and nice location staff is very helpful specially jason he is the man helps us every time ..”
Malaysia“Clean and spacious room, nice staff and great breakfast provided. Convenient location”
