L7 WEST LAKE HANOI by LOTTE HOTELS

–Excellent location – show map
+63 photos
Scored 8.7
Rated excellent

Excellent location!

9.0
  • Lake view
  • Garden
  • Swimming pool
  • Free Wifi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access

About this property

Elegant Accommodations: L7 WEST LAKE HANOI by LOTTE HOTELS in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness center, garden, terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy private check-in and check-out, shuttle service, lounge, steam room, fitness room, 24-hour front desk, concierge service, kids' club, minimarket, daily housekeeping, outdoor play area, pool bar, family rooms, full-day security, room service, and a children's playground. Dining Options: The family-friendly restaurant serves Chinese, Mediterranean, local, Asian, and international cuisines with vegan options. Breakfast includes continental, American, buffet, full English/Irish, vegetarian, vegan, and Asian selections. Prime Location: Located 11 mi from Noi Bai International Airport, the hotel is near attractions such as Vietnam Museum of Ethnology (3.1 mi), One Pillar Pagoda (3.7 mi), and West Lake (4.3 mi). Guests appreciate nearby shops, attentive staff, and room cleanliness.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Bar
L7 Hotels
Hotel chain/brand
L7 Hotels

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
1 twin bed
and
1 queen bed
1 queen bed
1 king bed
1 full bed
1 full bed
2 twin beds
1 queen bed
1 queen bed
2 twin beds
2 twin beds
2 twin beds
or
1 queen bed
2 twin beds
or
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Jorge
Australia Australia
“Everything and the view from upgraded room was the best I've ever seen”
Andrzej
Poland Poland
“Great staff and very professional managers. Pity I don’t remember names but they were super helpful!! Keep it that way :)”
Thuy
United States United States
“The hotel is super clean and comfortable. The view to the lake is spectacular. The staff is friendly. The location adjacent to the shopping mall is a huge plus.”
Thuy
United States United States
“Brand new hotel, run professionally by Lotte. Conveniently located on top of a shopping mall.”
Villanueva
Japan Japan
“Staff is very welcoming upon arrival and throughout our stay. Our rooms were spacious, clean and very cozy. The hotel and the rooms are exactly as the pictures on the website here and others! The location was excellent. The spa was able to fit us...”
Powell
Thailand Thailand
“Great facility. I should have got breakfast included next time!”
Lori
Vietnam Vietnam
“The room was great! Had a lovely anniversary surprise waiting for us. We stayed on the executive floor and enjoyed the food and drink provided. Definitely one of the best buffet breakfast’s we’ve had. The staff were excellent and very personable....”
Ohoud
United Arab Emirates United Arab Emirates
“The hotel is new and modern, located on the lake and there is a shopping mall underneath! The breakfast was excellent and had many options.”
Alexandra
United Arab Emirates United Arab Emirates
“The hotel is located in a good area; directly next to Lotte Mall and near Westlake.”
Stephen
Australia Australia
“Gym, sauna, comfortable and clean rooms, attached to Lotte mall (great when weather is bad!). Enjoyed the cocktails at the Hedonist - wonderful bar staff.”

Hotel area info

Restaurants

4 Restaurants On Site
LAYERED
  • Cuisine
    Local • Asian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegan
LUSH SALON
  • Cuisine
    International
  • Ambience
    Modern
BAR HEDONIST
  • Cuisine
    Mediterranean
  • Ambience
    Modern • Romantic
TIM HO WAN
  • Cuisine
    Chinese
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly

House rules

L7 WEST LAKE HANOI by LOTTE HOTELS takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The pool closed on every first Monday of the month.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform L7 WEST LAKE HANOI by LOTTE HOTELS of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.