Experience world-class service at Lotte The Residence

Elegant Accommodation: Lotte The Residence in Hanoi offers a 5-star apartment with a sauna, fitness centre, garden, restaurant, bar, and a year-round outdoor swimming pool. Free WiFi is available throughout the property. Comfortable Amenities: Guests can enjoy a lounge, fitness room, hot tub, 24-hour front desk, minimarket, housekeeping service, indoor play area, kids' pool, and room service. Additional facilities include a rooftop pool, bathrobes, and lake views. Dining Experience: The restaurant serves American, Asian, and local specialities for breakfast, including warm dishes and fruits. The family-friendly, modern, and romantic ambience caters to diverse preferences. Prime Location: Located 23 km from Noi Bai International Airport, the apartment is a 15-minute walk from Vincom Center Nguyen Chi Thanh and 2 km from Vietnam Museum of Ethnology. Nearby attractions include West Lake and an ice-skating rink.

Couples particularly like the location — they rated it 10.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Breakfast info

    • Asian, American, Buffet

    • Private parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 double bed
Bedroom 1
1 double bed
Bedroom 2
1 single bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jeong
    Hong Kong Hong Kong
    overall, clean and tiny. Provided TV channels are very good. Room is spacious and view is good.(62th)
  • Zehan
    Singapore Singapore
    Fitness center, especially the jacuzzi, was amazing. The view is great as I was able to have a bird’s eye view of the west lake (Ho tay). Rooms were very spacious.

Property surroundings

Restaurants

1 restaurant on site
  • Lounge L 38
    • Cuisine
      American • Asian
    • Ambiance
      Family friendly • Modern • Romantic

House rules

Lotte The Residence takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
VND 1,900,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lotte The Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.