About this property

Elegant Accommodations: Sheraton Hai Phong in Hai Phong offers a 5-star experience with spa facilities, a swimming pool with a view, sauna, fitness center, restaurant, bar, indoor pool, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, city views, work desks, and free toiletries. Additional amenities include a hot tub, steam room, and executive lounge access. Dining Options: The hotel serves Vietnamese, international, and Cantonese cuisines with a variety of breakfast options including continental, American, and buffet. Prime Location: Located 6.2 mi from Cat Bi International Airport, the hotel is near attractions such as Hai Phong Opera House (1.9 mi) and Vincom Plaza Ngo Quyen (2.2 mi). Free on-site private parking is available.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Breakfast Info

    • Continental, American, Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • chana
    Vietnam Vietnam
    The staff are generally kind and helpful, room is clean and services variety is good. I also did feel personal touch in the experience. The bed is super comfy
  • Van
    Vietnam Vietnam
    Clean, perfect management from western manager team
  • Choon
    Malaysia Malaysia
    The environment and service are worth more than 5stars The hospitality and cleaniness are good and non to complaint
  • Huy
    Vietnam Vietnam
    - Bed is crazy comfort - Bathroom is crazy large - Unique, comfortable bathrobe - City view is good
  • Dr
    Australia Australia
    all good, halong bay---- so bloody noisy, liked SHERATO OUT OF HALONG BAY- RUBBISH.
  • Joshua
    United Kingdom United Kingdom
    The hotel was clean all the facilities were available and the staff were very friendly. Great value for money.
  • Maggie
    Australia Australia
    This hotel is amazing and the staff is friendly and helpful. The hotel offered us complimentary laundry, free dinner buffet which was a bonus. I would highly recommend this hotel 😍🥳
  • Michelle
    Netherlands Netherlands
    The room was great, big, clean and a really good bed! The staff was more than great, the food was amazing. They even gif us a free late check out. Everything was beyond perfect.
  • Lee
    China China
    Its quiet and safe to stay . Hotel location is good . Very near to walk to Vinhome Haiphong for food and drinks.
  • Quynh
    Australia Australia
    Excellent customer service. Fantastic room cleanliness and bedding. Warm welcome from staffs.

Hotel area info

Restaurants

2 Restaurants On Site
  • Harbor Restaurant
    • Cuisine
      Vietnamese • International
  • Yi Ling Ling
    • Cuisine
      Cantonese

House rules

Sheraton Hai Phong takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of VND 3,000,000 is required on arrival. That's about $113. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
VND 1,270,500 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Hai Phong of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of VND 3,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.