Era Cruises Halong Bay

–Great location - show map
+51 photos
Scored 7.9
Rated good

Staff

9.0

Property highlights

You might be eligible for a Genius discount at Era Cruises Halong Bay. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Era Cruises Halong Bay

Elegant Accommodation: Era Cruises Halong Bay in Ha Long offers a 5-star cruise experience with spacious family rooms and balconies. Each room features sea or mountain views, air-conditioning, and modern amenities. Exceptional Facilities: Guests can enjoy spa facilities, a fitness centre, sun terrace, water sports, restaurant, bar, and free WiFi in public areas. Additional services include a 24-hour front desk, concierge, and tour desk. Dining Experience: The restaurant serves Vietnamese and international cuisines with vegetarian, vegan, and dairy-free options. Breakfast includes continental, buffet, and fresh pastries. Prime Location: Located 39 km from Cat Bi International Airport, the cruise is a short walk from Tuan Chau Beach and near attractions such as Ha Long Queen Cable Car and Sun World Ha Long Park.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Parking
  • Non-smoking rooms
  • Spa and wellness centre
  • 24-hour front desk
  • Fitness centre
  • Bar

Top location: Highly rated by recent guests (8.7)

Breakfast info

Continental, Vegetarian, Vegan, Buffet

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Hannah
United Kingdom United Kingdom
“We had a great 1 night stay on Venus cruise. We were in the Pearl Suite and the views of the bays were phenomenal. We received excellent knowledgeable and friendly service from Huan and Owen. The food was great too & good activities of kayaking...”
Hilary
United Kingdom United Kingdom
“The boat is very clean and comfortable, beautiful rooms.”
Krishna
India India
“This is the best cruise I would suggest people. The hospitality is unbelievable and staffs were really polite and good. Mr. Owen, handled us really well. He arranged us a special candle light dinner because it was our honeymoon. Thank you so much...”
Shannon
Australia Australia
“Our experience with Era Halong Cruises was fantastic! What truly stood out was the impeccable hospitality and attentive service provided by the staff—they went above and beyond to ensure every guest felt welcome and well-cared for. Our cruise...”
Gamal
United Kingdom United Kingdom
“Obviously the location is absolutely stunning, but the boat itself is beautiful. Our room had enormous windows and a view that nearly made us cry. The windows are mirrored on the outside so you can sit in your jacuzzi bath and watch the sunset...”
Zachary
Australia Australia
“The boat was great and reasonably new. Rooms were clean and large! Greats views everywhere and lots of activities to do. Food was exceptional and lots of different seafood!”
Omar
United Kingdom United Kingdom
“The crew/staff were excellent and the ferry was clean and comfortable. The food was good and there was variety.”
Nitika
Australia Australia
“Buffet lunch and brunch was delicious with a good spread of dishes. Rooms and bathrooms are huge and very newish.. Balcony with 2 chairs was a good experience. We had booked 2 family rooms. During check in we were told that we had been upgraded...”
Jason
Australia Australia
“The cruise was clean and welcoming, enjoyable time”
Carolin
Australia Australia
“The meals, rooms and general cruise ship are amazing. We are happy we chose Era cruises (now called Venus).”

Property surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    Vietnamese • International
  • Dietary options
    Vegetarian • Vegan • Dairy-free

Facilities of Era Cruises Halong Bay

Great facilities! Review score, 8.3

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Parking
  • Non-smoking rooms
  • Spa and wellness centre
  • 24-hour front desk
  • Fitness centre
  • Bar

House rules

Era Cruises Halong Bay takes special requests - add in the next step!
Check-in
From 11:30 to 12:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:30 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free
5+ years
Extra bed upon request
100% per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that Cruise itineraries and schedule are subject to change due to weather, tide levels, governmental regulations and daily operations.

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A 40% prepayment is required for bookings of 5 rooms or more to secure your reservation. The property will contact you for further payment details/instructions.

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Transfer services are available to and from the property at an extra charge.

Pick up and drop off within Hanoi Old Quarter area only. Rates for roundtrip service are USD 40 per guest in a shared DCar Limousine

Private car is available for rent upon request:

- USD 95 per 7-seater car per way

- USD 110 per 16-seater van per way

- USD 150 per DCar Limousine per way

Surcharge will incur if pick-up and drop-off points are at Noi Bai International Airport.

Please contact the property using the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation for further information. Guests are expected to contact the property at least 2 days prior to arrival.

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Advanced registration is compulsory by law. Please provide (using Special Requests) during booking all passport information (full name, gender, date of birth, nationality, passport number, Vietnam visa expiry date (if applicable) at least 24 hours before departure.

The Cruise reserves right to cancel bookings of guests who are not showing up at port and present passport information before 12:00 noon on arrival date.

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Room rates include 2 complimentary bottles of water per cabin daily. Other drinks or beverages will be charged according to the menu.

Please inform Era Cruises Halong Bay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.