You might be eligible for a Genius discount at The Bamboo Palace Hotel & Residences. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at The Bamboo Palace Hotel & Residences

Elegant Accommodation: The Bamboo Palace Hotel & Residences in Ha Long offers a 5-star experience with free bicycles, a lush garden, terrace, restaurant, and bar. Private check-in and check-out, a 24-hour front desk, and concierge services ensure a comfortable stay. Dining Options: Guests can enjoy a variety of dining experiences, including brunch, lunch, dinner, high tea, and cocktails. The family-friendly restaurant serves Chinese, American, Vietnamese, local, Asian, international, and barbecue grill cuisines, accommodating vegetarian, vegan, gluten-free, and dairy-free diets. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms with walk-in showers, minibars, and free toiletries. Additional amenities include terraces, hot tubs, balconies with mountain views, and outdoor dining areas. Free on-site parking and a tour desk enhance the stay.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Breakfast to go

  • Free parking available at the hotel


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Lars
    Denmark Denmark
    The attitude and service from Anni and her Husband. They will do anything for you to feel comfortable It’s not a 5 star hotel with a large breakfast buffet - buts it’s EVERYTHING you need to feel comfortable and happy
  • Mark
    Estonia Estonia
    Great value for money, really enjoyed the hot tub, friendly staff - communicated with me immediately after booking and even allowed to check in way earlier than we should've!
  • Laurie
    Australia Australia
    Well I was in the presidential suite to say the least! I found the place beautiful & quiet as I’d had several long journeys on my motorbike so excellent stay. The family host were the best in every way. The breakfast was Vietnam at its best with...
  • Miles
    United Kingdom United Kingdom
    Fantastic staff. Great rooms. Very tasty breakfast.
  • James
    United Kingdom United Kingdom
    The staff were really nice, and very helpful. I would definitely recommend a visit.
  • Osama
    Japan Japan
    The staff were so welcoming and always happy to help and accomodate our every need. From the moment we walked in they were very accomodating with everything. Would highly recommend the accomodation is central with lots on offer. The rooms weee...
  • Teresa
    Luxembourg Luxembourg
    L’emplacement était parfait et le personnel était trop chouette!
  • Vietnam Vietnam
    Phòng sạch sẽ, giống trên hình, mỗi tội k có tivi nên hơi buồn, khu vực này khá yên tĩnh hợp với ai ko thích ồn ào như bãi cháy. Phòng bên góc wifi hơi kém nên hơi bất tiện chút mong a chủ cải thiện cho các khách sau dc thoải mái. Với lại a chủ...
  • Linh
    Vietnam Vietnam
    Nhân viên thân thiện, nhiệt tình, thoải mái. Phòng mới đẹp lắm, sạch
  • Nguyễn
    Vietnam Vietnam
    Khách sạn mới, đồ đạc, phòng ốc sạch sẽ. Dịch vụ kèm theo khá đầy đủ như ăn sáng, thuê xe. Địa điểm đẹp, gần đường lớn nhưng không gian khá yên tĩnh. Nhân viên khách sạn đặc biệt nhiệt tình. Mình đánh giá cao 2 bạn nhân viên, thân thiện, nhiệt...

Hotel surroundings

Restaurants

1 restaurant on site
  • The Bamboo
    • Cuisine
      American • Chinese • Vietnamese • Local • Asian • International • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Bamboo Palace Hotel & Residences takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
VND 300,000 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
VND 300,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.