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About this property
Comfortable Accommodations: The West Hotel & Spa in Hanoi offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, minibar, and free WiFi, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy spa facilities, a terrace, and a restaurant. The hotel provides a 24-hour front desk, concierge service, and a tour desk, catering to all needs. Dining Experience: The family-friendly restaurant offers American, buffet, vegetarian, vegan, and Asian breakfasts. Dining options include local specialities, warm dishes, juice, pancakes, cheese, and fruits. Prime Location: Located 24 km from Noi Bai International Airport, the hotel is near attractions such as Thang Long Water Puppet Theater (4-minute walk), Hanoi Old City Gate (600 metres), and Hoan Kiem Lake (6-minute walk). Highly rated for its staff and central location.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Saras
Malaysia“The location of the Hotel is very near to almost everything. We walked to the famous Hanoi Cathedral, Thang Long Puppet Theatre, Dong Xuan Market, Hanoi Train Street and etc. There are many stalls and on Friday night there was a night market...” - Patchara
Thailand“Everything is perfect,especially breakfast and frienly staffs, they're so helpful.” - Mai
Australia“Everyone working at the hotel, whether day or night, was very helpful and caring. They helped with things like ordering food, exchanging money, and always kindly reminded us to be careful, like watching out for pickpockets when going out. Mike...” - Samuel Australia“Stayed just one night but it was very clean, staff were friendly and helpful, and the room was pleasant. Great location to experience Hanoi Old City but well soundproofed. The kitchen can make you a little to-go bag for breakfast if you are...”
- Wiwin Australia“Leo is a valuable asset to the hotel! He helped us when we got lost due to road closure for the 80th Independence anniversary day. 11pm at night our room is not ready yet and he straight away arranges it for us and when we realised that water...”
- Wayne Australia“Location and hotel in general was amazing. Staff are superb. Breakfast good. Our room (502) had a huge bed. Shower fine. Night Market (weekends) literally at front door. Train Street is 700mtr walk. Lake 200mtrs. If you enjoy bargain shopping...”
Tj Australia“Very centrally, close to all tourist attractions, a 4 min walk to beer street and all the street shopping. A 10 minute walk to the lake. The staff are always happy to help with availability 24 hours a day.”- Dennis Australia“The bed is comfortable and the linen doesn’t smell. Great location. Staff are super helpful.”
- Garry Australia“very clean lovely staff great breakfast. in a very good area could walk everywhere with no trouble. the shower was good bathroom had every think you need. very comfortable. air conditioning was great after a walk. very comfortable.”
- Oscar
Netherlands“Erg centraal in old quarters. Vriendelijke staff, goede tips en service.”
Hotel surroundings
Restaurants
- Restaurant #1
- Open forBreakfast
- AmbianceFamily friendly • Traditional • Modern • Romantic
House rules
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The West Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
