You might be eligible for a Genius discount at Royal Palm Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This Timeless Hotel is situated in the centre of Palm Boulevard, directly opposite the Gateway Theatre of Shopping on Umhlanga Ridge. The Indian Ocean beachfront is just 2 km away. This luxury apartment hotel boasts spacious apartments and suites featuring carpeted floors and dimmer lights. Each unit comes with a balcony, a luxurious bathroom with amenities and free Wi-Fi. In keeping with a luxurious metropolitan hotel apartment complex, the Royal Palm features a retail piazza, designed with beautiful gardens and water features. There is also an all-day ground floor restaurant. The signature restaurant of the Royal Palm, Thyme, offers contemporary dining amidst rich textures and colour schemes of black and cream. Sliding doors opening onto a spacious courtyard provide an elegant café experience to outdoor dining. Royal Palm Gateway Hotel is close to various attractions such as the Mangrove Swamps, Umhlanga Lighthouse, Hawaan Forests, and Umhlanga Lagoon Nature Trail. King Shaka International Airport is a 15-minute drive away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

TrevPAR World Group
Hotel chain/brand

Property highlights

  • Top location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
2 single beds
and
1 large double bed
1 extra-large double bed
or
1 extra-large double bed
2 single beds
and
1 double bed
and
1 large double bed
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Iqbal
    South Africa South Africa
    Spacious penthouse suite. Comfortable and great value for money
  • Charlene
    South Africa South Africa
    Booked blindly, but when we arrived, we were pleasantly surprised that we were opposite Gateway Mall....we could walk to the mall and have dinner at one of the many restaurants in and outside the mall. We could walk back to the hotel. Location 10/10
  • Ayanda
    South Africa South Africa
    What I like about the hotel is the friendly and professional staff, the clean and comfortable rooms, and the peaceful atmosphere. The service is always consistent, and I appreciate how well-maintained the facilities are. It’s a place where I feel...
  • Natalie
    South Africa South Africa
    Location is A+. Helpful, friendly staff. Room is extremely spacious, peaceful, and safe. Managers are hands-on and also assist where there's a need. A+ for hospitality. Also, a short drive from beach
  • Brogneri
    South Africa South Africa
    The room was super comfortable and more than what I needed. I loved the pocket tissues. Durban gives me nose bleeds, and these came in handy!
  • Petunia
    South Africa South Africa
    Absolutely beautiful wonderful stay, the room exceeded my expectations so much I want to bring my family soon it's absolutely beautiful. I've found a new home away from home to de-stress and unwind
  • Uncledeli
    South Africa South Africa
    The staff was very friendly, the rooms were nice and clean, and the bed!!! Super comfortable, great location just across from the Gateway mall.
  • Clifford
    South Africa South Africa
    The room was simply AMAZING, super clean and tidy. The staff were also super friendly....thoroughly enjoyed my stay there and have found a new home for whenever I am in Durban.
  • Siyabonga
    South Africa South Africa
    Honestly, it was perfect, nothing to complain about
  • Mashiyane
    South Africa South Africa
    Coming here is always a good time. The staff was friendly, and we enjoyed our room, which was bigger than what we’re used to when we come here.

Hotel surroundings

Restaurants

1 restaurant on site
  • THYME@ROYAL PALM
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour

House rules

Royal Palm Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note guests are required to fill in a credit card authorization form, provide a copy of photo ID and a copy of the credit card within 48 hours of making a reservation. The credit card authorization must be filled in and returned to the Hotel. If guests decline to fill in a credit card authorization, a bank transfer or EFT is also acceptable within 48 hours of making a reservation.

Please note, should you opt to pre-pay by credit card, the credit card produced on check in, must match the one used to guarantee the booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.