Hotels with Hot tubs in Kloten

Location and hospitality, it’s very luxurious hotel and facilities

It was huge and modern and the view was amazing. I’d say more but I’d like to keep it a bit of a secret so I can stay there again next time.

Helpful staff and shopping center next door

Beautifully designed hotel - so special yet comfortable and fun ! staff very friendly and proffesional large room excellent breakfast

Hotel location is excellent, train station is just minute walk and Reception Staff is extremely helpful.

I feel compelled to share my transformative experience at Five Hotel, where Manager Amindra Mahakumara has redefined luxury hospitality. The property's physical beauty is matched only by the extraordinary service culture Mr. Mahakumara has masterfully cultivated. From our arrival, it was clear that his leadership philosophy centers on proactive guest care. Mr. Mahakumara's personal touch was evident throughout - from his daily rounds delivering room service to his genuine interest in ensuring guests' comfort, both within the hotel and during their time in Zurich. As someone who leads my own organization, I found his management style both inspiring and educational. The coordination between departments was flawless, reflecting Mr. Mahakumara's exceptional training protocols. His team, from front desk to housekeeping, maintained immaculate standards with remarkable consistency. Their ability to anticipate rather than merely react to guest needs demonstrated the superior service culture he has established. A particular incident stands out: when a fellow guest accidentally left their iPad before a same-day flight, Mr. Mahakumara personally arranged international shipping to America. This level of attentive problem-solving exemplifies his commitment to guest satisfaction. Having experienced luxury hotels worldwide, the environment Mr. Mahakumara has created is truly distinctive. He achieves the perfect balance of five-star service while maintaining an atmosphere of genuine warmth. His leadership sets new standards in the industry, and we look forward to returning specifically because of the exceptional experience his management enables.​​​​​​​​​​​​​​​​ Between him and Simon (receptionist) handing off everything to each other, the stay was perfection.

Parking, amazing restaurants and spacious rooms with a lake view

Every single staff we met were well trained amazing customer service. Housekeeping will visit twice to make sure cleanliness is at its best. Free mini bar, my rooom was upgraded to 80m2.

the room was comfortable and clean.

Honestly this place isn’t that bad, if they put a little more effort into cleaning the rooms and making sure people don’t smoke in all the rooms it would be an awesome cheap place! Staff were extremely friendly and helping and also free coffee!