Hotels near Woolston Manor Golf Club, Loughton

We were at the hotel to attend The Quirks Event which is an industry event and ended up staying at the same hotel. The O2 Shopping Centre was good and walkable which made the stay east, else the location of the hotel is not good. It is very far from Central London. Breakfast at the hotel was good, could be better though. Room was decent sized and easily accommodated 2 of us.

Hotel was clean and spacious and friendly staff, lifts were quick and no waiting time, Anan on reception on our arrival was so helpful and friendly, even bringing our room key to the restaurant as our room wasn’t ready when we arrived, he is an asset to the hotel for sure, our views of the city from the hotel room were incredible by day and night.

Fantastic staff and atmosphere at the hotel

Staff was able exceptionally helpful in the lobby and he restaurant.

I travel a lot, so I have seen a fair share of hotel rooms and I have experienced different types of people among staff - this stay was exceptional thanks to an exceptional person at the front desk - Carmela. When we arrived at the hotel, almost five hours before standard check-in time, my husband was very ill, we had to cancel our flights and spend an additional night in London. Carmela showed us a lot of compassion and did her best to make our stay as comfortable as possible. She was very professional and at the same time very understanding, warm and supportive. It was only because of her empathy and care that my husband could rest and we could make it for our morning flight back home. She has amazing interpersonal skills, knows her job very well and she's a great communicator. She also knows how to balance being a company employee with simply being a good human. This is what hospitality means and I hope her employer knows how great an asset Carmela is for the brand. Thanks again and we will be back because of this particular person. Oh, and the rooms - we know NHOW from Berlin and we like the comfortable beds, the spacious bathrooms and well-equipped refreshments station. Highly recommended!

I loved everything in this hotel! The bed was extremely comfortable, the pillows were amazing, the rooms were clean, the staff were all friendly and helpful! It was absolutely amazing and I am surely to visit again!