Hotels near Epicentrum Walk, Jakarta

Hospitality of staff and great location! Comfy bed - great mattresses, spacious room. With taxi or public transport everything is close, max 30 min and you need to know this is megalopolis! Hotel is near one of the main city streets that connects Kuta on north and Block M on the south. And you can stop over on the way to Grand Indonesia - biggest shopping mall.

Great views from the room and the rooftop bar. Excellent breakfast. Friendly and welcomingstaff.

El hotel impecable. La habitación súper cómoda. El servicio excepcional.

All exceptional services and beyond my expectations

I like all The facilities and attentive staffs.

I would like to extend my heartfelt appreciation to the exceptional staff at AYANA Hotel Jakarta during my recent stay from 17 to 21 September 2025, under the name Hossein Sadeghi. Upon my arrival in Jakarta, I unfortunately lost my luggage at the airport. It was a stressful experience made worse by the lack of English-speaking support from the airport staff. However, once I arrived at AYANA Hotel and shared my concern with Mr. Darren, he immediately took initiative and contacted the airline by phone. I am grateful for his willingness to help. Mr. Darren then introduced me to Mr. Novindra, and it is because of his outstanding service that I am writing this recommendation. Mr. Novindra went above and beyond in every aspect. He personally contacted local airlines, began investigating the case, and the next day informed me that my luggage had been found, even providing the flight number on which it was arriving. But his assistance didn’t stop there. He organised a taxi from the hotel and accompanied me to the airport, where he handled all local communications, translated everything, and guided me through the process. Thanks to his support, I was able to enter the airport and retrieve my luggage smoothly. Mr. Novindra demonstrated an extraordinary level of care, professionalism, and empathy, which turned a difficult situation into a memorable experience. I am truly grateful to him and the entire AYANA team for their hospitality and exceptional service.