Hotels near Galaxy Macau Casino, Macau

Everything is well thought of and automated

Room is very spacious and the pillows and bed are very comfortable. Staff responded very quickly when we reported an issue with our room. Glass was very well cleaned, no water stains at all.

The front desk is welcoming and polite.

the extra touches from the staff Although, could be a bit more sharp at breakfast, but all in all they were good. Great quality linen but you would expect that from 5 star property and the warm toilet bowl great 😁

We had an extraordinary experience thanks to Ophelia and Sylvia. Not only were they service-minded, friendly and helpful, they were also very kind to our daughter. We were blessed to receive a room upgrade to the Andaz suite. A super spacious room (68 sqm) with a modern design and thoughful selection of furniture, with living room and a bed that fitted prefectly for a familiy of 3. The room had all options for charging: USB-A, USB-C and wireless charge. Also, the cleaniness was excellent. Please keep it up with the cleaniness! The room had a big wardrobe, and became our daughters little secret castle, with she loved! She also loved the drawing-kit that she received. Suprisingly, the room offered a serveral options of free soft drinks, beer, wine, milk and Andaz special snackbox. We really appreciated it! Overall, the Andaz hotel offers a high quality of service and always had their customers in mind. Bathroom amenities for both adults and children, facial mask and leg mask with was super beneficial after a long walk in Macau, shopping bag, protection for your cellphone for your visit at the swiming pool at Galaxy Grand Resort - without extra charge. Friendly tips: Every evening, the hotel lobby offers relaxing time with free drinks and snacks. Shuttle bus outside the hotel. Make sure to ask the staff about the scheduale.

Very good service Wonderful experience