Hotels near USA Embassy, Kampala

The staff, the entire property, the view were all excellent. A real must see place in Kampala.

The food was great ,customer service was excellent. The surrounding was romantic and ideal for pictures.we were at the resort for our wedding Anniversary which went very well ,everyone made us feel like royalty especially Kenneth.Right from beach house,Alfred rendered exceptional service,to the boat man to the receptionists, Andrew and all other staff we werent able to remember names,not forgetting kenneth that was keen to every detail and made our stay very smooth and memorable....we can boldly say we felt the vale for money and will come again.

Breakfast was excellent and the environment cozy.

I had a lovely stay in the jotel. Between the chaotic bussle of Kampala you have a guite besutiful place called The petit Village. I recommend it highly!!!

Ww enjoyed the trip to Kampala. Your Hotel was a big blessing for uns. And we really enjoyed all your stuff. We had everytime a help when we had some questions. Thank you for everyone.

There’s something rather remarkable about arriving in a bustling capital thousands of miles from home and being greeted like an old friend. From the moment I step through the doors of the Sheraton Hotel Kampala, I’m met with a kind of effortless hospitality that feels less like hotel service and more like being welcomed back by family you actually like. Breakfasts here are something to savour—generous, varied, and utterly satisfying. There’s a comforting rhythm to mornings at the Sheraton: the clink of cutlery, the aroma of fresh coffee, the easy conversation of travellers and locals alike. The staff, without fail, are disarmingly friendly—overly helpful in the best possible way—and somehow always one step ahead of what you need, even if you didn’t know you needed it. What strikes me most, though, is the genuine nature of it all. I’ve had the pleasure of meeting the manager on several visits, and he always makes a point of stopping for a chat—something few managers in my travels ever seem to do. It’s a small gesture, but it says a great deal. Even the security staff and room attendants seem to have mastered the art of graciousness. There’s a quiet pride in the way the place is run—like everyone is invested in making it special. And somehow, despite being from Ireland, I really do feel at home here. It’s a rare thing to find a hotel that makes you smile just thinking about it. But this place does. Every time.