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Nils am See - ADULTS ONLY ab 18 Jahren

Hotel in Weiden am See

Facing the beachfront, Nils am See - ADULTS ONLY ab 18 Jahren offers 4-star accommodations in Weiden am See and has a garden, private beach area and restaurant.

G
George
From
Lebanon
I give 5 stars to this hotel , new clean amazing comfy bed very quiet and relaxing location sure will visit again 😉
Scored out of 10, guest rating 9.2
Wonderful - What previous guests thought, 1,532 reviews
Price from
$228.61
1 night, 2 adults

Hotel HegiQ - Adults Only Hotel

Hotel in Hegykő

Located in Hegykő, 4.5 miles from Esterhazy Castle, Hotel HegiQ - Adults Only Hotel provides accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a terrace.

J
Judit
From
Hungary
Location was great, room clean and spacious. Breakfast rich, staff friendly. Wifi worked very well and the bonus was to be able to charge our car free of charge.
Scored out of 10, guest rating 9.1
Wonderful - What previous guests thought, 807 reviews
Price from
$199.60
1 night, 2 adults

Hotel Katamaran

Hotel in Rust

Boasting a terrace and a bar, Hotel Katamaran is located in Rust. The property is located 2.1 mi from Roman stone pit St. Margarethen. Free WiFi is at guests' disposal.

C
Christina
From
United States
The hotel is a short walk from town and close to the lake. The hotel itself is very clean and seems newly renovated. We visited during the first weekend of the busy season but there was still ample parking for our rental car. The entire staff was so friendly, happy and cheerful. We were sad to leave but will definitely be back.
Scored out of 10, guest rating 9.0
Wonderful - What previous guests thought, 864 reviews
Price from
$257.97
1 night, 2 adults

Art Boutique Hotel Bürgerhaus

Hotel in Rust

In a historic building dating from 1537 featuring a rose garden and a quiet courtyard, the family-run TiMiMoo Boutique Hotel Bürgerhaus is right on the main square in the center of Rust.

V
Viorel
From
Austria
Excellent location, family ambient, very clean rooms. The hotel has few own parking spots but the parking around the hotel on the streets is posible free of charge. The staff was very friendly and hepful from the arrival to the check-out. We left the hotel feeling like we were visiting family. ❤️ The breakfast selection was very good, tasty and served to the table in the cosy ambient of the rose garden. The food choice was very diversified, with fresh vegetables and fruits and in the right amount.
Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 135 reviews
Price from
$533.81
1 night, 2 adults

VILA VITA Pannonia

Hotel in Pamhagen

VILA VITA Pannonia is a 200-hectare nature resort set amid the impressive landscape of Lake Neusiedl National Park in Burgenland.

E
Evgeny
From
Serbia
Very nice place with a huge territory and a lot of entertainment activities. Very good option for families with kids.
Scored out of 10, guest rating 9.3
Wonderful - What previous guests thought, 523 reviews
Price from
$313.38
1 night, 2 adults

St. Martins Therme & Lodge

Hotel in Frauenkirchen

St. Martins Therme & Lodge on the banks of its own lake next to the Neusiedlersee-Seewinkel national park combines the exciting atmosphere of a safari lodge with the latest spa facilities.

V
Valeria
From
Israel
spa, saunas, programs, luxurious and delicious dinners. wonderful breakfasts
Scored out of 10, guest rating 9.0
Wonderful - What previous guests thought, 633 reviews
Price from
$497.25
1 night, 2 adults

Hotel Al Faro Lodge am See

Hotel in Podersdorf am See

Our privately owned boutique hotel, located on the promenade in the center of Podersdorf, is only 328 feet away from the public beach and children's playground.

M
Michal
From
Slovakia
Room was in great shape, clean, fresh, with a nice lakeside view. Staff was very friendly and helpful. We tried pizza in the restaurant and it was pretty good, not quite Italian quality but really good nonetheless. Restaurant staff was very friendly as well and service was professional and quick. I'm not sure why there are several bad reviews on Google, we found every aspect of our stay very pleasant and enjoyable and will definitely come back in the future.
Scored out of 10, guest rating 9.1
Wonderful - What previous guests thought, 438 reviews
Price from
$251.47
1 night, 2 adults

Das-Schmidt Privathotel

Hotel in Mörbisch am See

Located in Mörbisch am See, 13 miles from Esterházy Palace, Das-Schmidt Privathotel provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden.

M
Magdolna
From
United States
Fantastic service, friendly staff, beautiful setting and location, large pool, sauna, steam, very comfortable room. Great to be able to store bikes, and park.
Scored out of 10, guest rating 9.4
Wonderful - What previous guests thought, 72 reviews
Price from
$294.93
1 night, 2 adults

Lakeside77

Hotel in Podersdorf am See

Located in Podersdorf am See, Lakeside77 has a bar, shared lounge, terrace,free WiFi throughout the property and a free private parking on site.

v
vlad
From
Romania
Hotel was perfect, breakfast was the best i had in years at different hotels. Highly recommend.
Scored out of 10, guest rating 8.5
Very Good - What previous guests thought, 2,472 reviews
Price from
$177.55
1 night, 2 adults

Seewirt & Haus Attila

Hotel in Podersdorf am See

Seewirt & Haus Attila are located right at the shore of Lake Neusiedl in Podersdorf, just 328 feet apart from each other, and offer a private access to the public beach.

D
Damijan
From
Slovenia
Amazing position, overall very well maintained hotel and exceptionally clean. Breakfast offers many varieties of high quality food and drinks. Rooms are comfortable.
Scored out of 10, guest rating 8.5
Very Good - What previous guests thought, 1,609 reviews
Price from
$191.47
1 night, 2 adults
See all 452 hotels in Lake Neusiedl

Most-booked hotels in Lake Neusiedl in the past month

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  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,799 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 2,472 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,197 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.4
    Very Good - What previous guests thought, 825 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 1,532 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 1,609 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 9.3
    Wonderful - What previous guests thought, 523 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.4
    Very Good - What previous guests thought, 972 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 8.9
    Excellent - What previous guests thought, 822 reviews
  • Popular with guests booking hotels in Lake Neusiedl

    Scored out of 10, guest rating 9.0
    Wonderful - What previous guests thought, 864 reviews

Lake Neusiedl's best hotels with breakfast

  • Scored out of 10, guest rating 8.4
    Very Good - What previous guests thought, 825 reviews

    Located in Weiden am See, 5.6 miles from Mönchhof Village Museum, Luis von Weyden provides accommodations with a garden, free private parking, a terrace and a bar.

    From $103.28 per night
  • Scored out of 10, guest rating 8.9
    Excellent - What previous guests thought, 357 reviews

    Located in Fertőd, a 7-minute walk from Esterhazy Castle, Hotel Patonai provides accommodations with free bikes, free private parking, a garden and a terrace. This 3-star hotel offers a restaurant.

    From $115.21 per night
  • Scored out of 10, guest rating 8.6
    Excellent - What previous guests thought, 152 reviews

    Once the Habsburg imperial family’s baroque summer residence, Hotel Knappenstöckl used to be Halbturn Palace’s residential wing. All rooms have views of the castle courtyard or the palace gardens.

    From $208.88 per night
  • Scored out of 10, guest rating 8.6
    Excellent - What previous guests thought, 809 reviews

    This 3-star hotel in the center of Neusiedl has a garden and a terrace. It offers air-conditioned rooms with free WiFi. Lake Neusiedl is 1.2 mi away.

    From $175.23 per night
  • Scored out of 10, guest rating 8.8
    Excellent - What previous guests thought, 284 reviews

    BIRKENHOF GOLS - B & B - Wohlfühl Hotel mit Wochenend-Restaurant is located in the traditional wine-growing village of Gols in the Burgenland, close by the Lake Neusiedl-Seewinkel National Park and...

  • Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 453 reviews

    Situated in the idyllic landscape of the Neusiedlersee-Seewinkel National Park, this former post office that has been converted into a charming hotel offers a unique accommodation in a tranquil...

    From $175.46 per night
  • Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 488 reviews

    Located in Neusiedl am See, a 10-minute walk from the city center and Lake Neusiedl, Hotel Wende offers an indoor pool, a spa area, and a restaurant.

    From $300.56 per night
  • Scored out of 10, guest rating 8.9
    Excellent - What previous guests thought, 822 reviews

    The Tornácos Hotel - Hegykő is set on the banks of Lake Neusiedl and it offers you modern wellness facilities including a pool, fine cuisine, free Wi-Fi and free parking.

    From $168 per night

Budget hotels in Lake Neusiedl

  • Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 1,532 reviews

    Facing the beachfront, Nils am See - ADULTS ONLY ab 18 Jahren offers 4-star accommodations in Weiden am See and has a garden, private beach area and restaurant.

    From $186.83 per night
  • Scored out of 10, guest rating 9.7
    Exceptional - What previous guests thought, 135 reviews

    In a historic building dating from 1537 featuring a rose garden and a quiet courtyard, the family-run TiMiMoo Boutique Hotel Bürgerhaus is right on the main square in the center of Rust.

    From $313.32 per night
  • Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 244 reviews

    Surrounded by a rose garden in the center of Illmitz, the Rosenhof offers free Wi-Fi, a sauna, and air-conditioned rooms with a balcony. The restaurant serves modern and classic dishes.

    From $178.71 per night
  • Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 438 reviews

    Our privately owned boutique hotel, located on the promenade in the center of Podersdorf, is only 328 feet away from the public beach and children's playground.

  • Scored out of 10, guest rating 9.4
    Wonderful - What previous guests thought, 18 reviews

    Located in Illmitz, 13 miles from Esterhazy Castle, KRACHER Familienapartment Landhaus No 4 - inklusive Pool has accommodations with a seasonal outdoor swimming pool, free private parking, a garden...

  • Scored out of 10, guest rating 9.0
    Wonderful - What previous guests thought, 24 reviews

    Located in Illmitz, 13 miles from Esterhazy Castle, KRACHER Landhaus No 3 - inklusive Pool has accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a garden...

  • Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 21 reviews

    Located in Illmitz, 13 miles from Esterhazy Castle, KRACHER Ferienhaus Landhaus No 1 - inklusive Pool has accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a...

  • Scored out of 10, guest rating 9.8
    Exceptional - What previous guests thought, 10 reviews

    Winzerhof Schindler offers an own winery and spacious and modernly furnished rooms with free WiFi and a terrace or a balcony, 656 feet from Mörbisch’s center and a 2-minute drive from the shore of...

Hotels in Lake Neusiedl you can book without a credit card

  • Kirchenwirt Rust

    Hotel in Rust
    No credit card needed
    Scored out of 10, guest rating 7.2
    Good - What previous guests thought, 26 reviews

    Kirchenwirt Rust is located in Rust, 9.3 miles from Esterházy Palace and 23 miles from Castle Forchtenstein.

  • Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 25 reviews

    Located in Wallern im Burgenland, 9.1 miles from Esterhazy Castle, Landhaus Tauber provides accommodations with a garden, free private parking, a terrace and a restaurant.

  • Scored out of 10, guest rating 9.4
    Wonderful - What previous guests thought, 72 reviews

    Located in Mörbisch am See, 13 miles from Esterházy Palace, Das-Schmidt Privathotel provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden.

  • Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 2,472 reviews

    Located in Podersdorf am See, Lakeside77 has a bar, shared lounge, terrace,free WiFi throughout the property and a free private parking on site.

    From $102.12 per night
  • Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 1,609 reviews

    Seewirt & Haus Attila are located right at the shore of Lake Neusiedl in Podersdorf, just 328 feet apart from each other, and offer a private access to the public beach.

  • Hotel am See Rust

    Hotel in Rust
    No credit card needed
    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,197 reviews

    Just 328 feet from the shore of Lake Neusiedl, Hotel am See Rust offers direct access to the public beach and the Seebad leisure area featuring a 20 ft² lawn, an adventure pool for children, and a...

    From $194.96 per night
  • Scored out of 10, guest rating 8.9
    Excellent - What previous guests thought, 133 reviews

    Located in Illmitz, 14 miles from Esterhazy Castle, Kracher Hotel Doppelzimmer - inklusive Pool provides accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a...

  • Scored out of 10, guest rating 8.8
    Excellent - What previous guests thought, 217 reviews

    Located in Gols, 2.7 miles from Mönchhof Village Museum, Seminarhotel Daniels has accommodations with a shared lounge, free private parking, a terrace and a restaurant.

    From $156.66 per night

FAQs about hotels in Lake Neusiedl

See reviews by guests who stayed at hotels in Lake Neusiedl

See all
  • From $313.32 per night
    Scored out of 10, guest rating 9.7
    Exceptional - What previous guests thought, 135 reviews
    Excellent location, family ambient, very clean rooms. The hotel has few own parking spots but the parking around the hotel on the streets is posible free of charge. The staff was very friendly and hepful from the arrival to the check-out. We left the hotel feeling like we were visiting family. ❤️ The breakfast selection was very good, tasty and served to the table in the cosy ambient of the rose garden. The food choice was very diversified, with fresh vegetables and fruits and in the right amount.
    Guest review by
    Viorel
    Austria
  • From $249.82 per night
    Scored out of 10, guest rating 9.0
    Wonderful - What previous guests thought, 864 reviews
    The hotel is a short walk from town and close to the lake. The hotel itself is very clean and seems newly renovated. We visited during the first weekend of the busy season but there was still ample parking for our rental car. The entire staff was so friendly, happy and cheerful. We were sad to leave but will definitely be back.
    Guest review by
    Christina
    United States
  • From $179.52 per night
    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,799 reviews
    We had a wonderful large suite with private balcony and AC. The hotel has an indoor swimming pool and large lounging area in nature looking out to the lake. Wonderful. Also, the breakfast buffet is expansive and tasty. It makes you want to get out of bed and start the day off right.
    Guest review by
    John
    United States
  • Scored out of 10, guest rating 8.7
    Excellent - What previous guests thought, 41 reviews
    We weren’t able to stay for breakfast ~ though the room and property was so beautiful and inviting. The laughter and conversation of people visiting one another was so welcoming and enjoyable. It was as though we were in a familiar and comfortable little environment!
    Guest review by
    Deborah
    United States
  • From $168 per night
    Scored out of 10, guest rating 8.9
    Excellent - What previous guests thought, 822 reviews
    For a 3* Superior hotel - it was really very nice, more like a 4*. The staff was friendly, the food was good and nicely served. Breakfast could have been a little bit better (more fruits/healthy stuff), but overall, it was a nice stay - better than expected.
    Guest review by
    Balazs
    Austria
  • From $194.96 per night
    Scored out of 10, guest rating 8.3
    Very Good - What previous guests thought, 1,197 reviews
    Decent room with 3 single beds (2 joined together and the third one separate). Fairly quiet location (perhaps because we visited this establishment off season). Great variety for breakfast. Ample parking. Beautiful lake promenade nearby.
    Guest review by
    Alin
    Romania
  • From $178.71 per night
    Scored out of 10, guest rating 9.2
    Wonderful - What previous guests thought, 244 reviews
    The facility is really nice; traditional on the outside, modern on the inside. The garden in the middle of the property provides a cool atmosphere for breakfast and dinner. Wine selection is very nice. Private parking is available.
    Guest review by
    Akif Burak
    Austria
  • Scored out of 10, guest rating 8.2
    Very Good - What previous guests thought, 593 reviews
    Very nice hotel just next to the lake. Good breakfast. Clean room. Close to everything. The only thing we were missing is the kitchenette- but I guess you should tell this in advance- since some rooms had it.
    Guest review by
    Olga
    Israel
  • Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 1,609 reviews
    Amazing position, overall very well maintained hotel and exceptionally clean. Breakfast offers many varieties of high quality food and drinks. Rooms are comfortable.
    Guest review by
    Damijan
    Slovenia
  • Scored out of 10, guest rating 9.4
    Wonderful - What previous guests thought, 72 reviews
    Fantastic service, friendly staff, beautiful setting and location, large pool, sauna, steam, very comfortable room. Great to be able to store bikes, and park.
    Guest review by
    Magdolna
    United States
  • From $291.97 per night
    Scored out of 10, guest rating 9.3
    Wonderful - What previous guests thought, 523 reviews
    Very nice place with a huge territory and a lot of entertainment activities. Very good option for families with kids.
    Guest review by
    Evgeny
    Serbia
  • Scored out of 10, guest rating 9.0
    Wonderful - What previous guests thought, 633 reviews
    spa, saunas, programs, luxurious and delicious dinners. wonderful breakfasts
    Guest review by
    Valeria
    Israel
  • Scored out of 10, guest rating 9.1
    Wonderful - What previous guests thought, 547 reviews
    Perfect place to rest in Rust! Very comfortable and fine pension!
    Guest review by
    Olgacaputo
    Austria
  • Scored out of 10, guest rating 6.7
    Pleasant - What previous guests thought, 303 reviews
    Staff was very nice, rooms were perfect for our needs
    Guest review by
    Tamas
    Hungary
  • From $300.56 per night
    Scored out of 10, guest rating 8.5
    Very Good - What previous guests thought, 488 reviews
    Lovely place, friendly stuff . Very good food .
    Guest review by
    Dominika
    Slovakia

Planning a trip? Get inspired by reviews of cities in Lake Neusiedl

  • 10

    A great experience in a small town.

    A great experience in a small town. Very quiet, relaxing, and refreshing. Excellent breakfast and some great restaurant choices in town. Well worth the drive from Vienna. If you are a wine aficionado, this location must be on your bucket list. High-quality art work and personal touches in every room personally by the owner (forgot to say, she is awesome and the best host I've seen).
    Guest review by
    Prasad
    United States
  • 8.0

    Numerous cycle paths around the lake, lookouts, vineyards,...

    Numerous cycle paths around the lake, lookouts, vineyards, some restaurants around the cycle paths are closed even though Google shows them to be open. But there are occasional places to refill drinking water on the cycle paths. The bike paths are flat and suitable for everyone, but there is almost nothing in the shade for children, so you will spend the whole day in the fire if you come in the summer :) but to get wet you can jump into the lake - only from the beach for a fee, or you can get a card at the local accommodation for free entry. The disadvantage of the lake is very, very many mosquitoes in the early evening at the lake.
    Guest review by
    VitekVojkovsky
    Czech Republic
  • 6.0

    It's a small village.

    It's a small village. There is no much in terms of facilities. You will have to travel to Sopron or some other little towns not far from it if you want to do more than just a specific things as I did. I was there for a very specific reason and the place was close to where I needed to be. Otherwise one could choose Sopron and rent a car.
    Guest review by
    LBLA
    United Kingdom
  • 8.0

    Neusiedl town is a good place when visiting the lake and/or...

    Neusiedl town is a good place when visiting the lake and/or national park. A car or at least bicycle is needed, because everything is a little bit far. There are some restaurants and shops in the town.
    Guest review by
    Aleš
    Czech Republic
  • 10

    Weiden am See is a town for a quiet but active stay.

    Weiden am See is a town for a quiet but active stay. It offers so many activities to the visitors that you are never bored. You can go cycling on special paths, visit the natural reserve nearby, enjoy the sun at the beach along with water activities, take a short trip to a nearby family park, pick strawberries directly from someone's strawberry farm, walk on the quiet streets and admire the nature, the plants and the neighbourhoods, go shopping in Parndorf, eat at local restaurants, go wine tasting and many more. It is a pleasure to spend time there, as a couple or a family with children.
    Guest review by
    Alexandra
    Romania
  • 10

    Illmitz is a great location for visiting the Neusiedler See...

    Illmitz is a great location for visiting the Neusiedler See National Park. It has a good choice of restaurants; our hotel (Hotel Post) did evening meals Thu-Sun, so we had a chance to try other restaurants on oher evenings (Heuriger Holzhammer Pusztascheune Illmitz, Antonios Hof). Before leaving we used the web site https://www.birdingplaces.eu/ which had good information on places to visit and what we might expect to see. The hotel itself also had a good booklet on local places to visit and wildlife and we bought an English language version. There is also a good National Park Information Centre.
    Guest review by
    Peter
    United Kingdom
  • 10

    Jois is near the Neusiedler See and there is plenty to do.

    Jois is near the Neusiedler See and there is plenty to do. There are numerous vineyards, little villages and bike trails to explore. It is also on the train line to Vienna, Bratislava, Eisenstadt, etc ... and trains are easy to catch and mostly free with the Burgenland Karte. We spent 3 days there and it could easily have been 3 weeks.
    Guest review by
    Orr
  • 8.0

    Rust is small but very nice historical town with churches,...

    Rust is small but very nice historical town with churches, historical houses and town walls. On Hauptstrasse and close to Fischerkirche you can find nice wine bars as the town is wellknown for its wines. Also you can find good typical restaurants near Alten Stadttor (Seezeile). The town is good starting point to discover this part of Neusiedlersee region. Preferable by bike but you can also walk or by bus (free for Neusiedlersee card holders). In hot summer you can go to the lake (2,0 km from city center) to enjoy the watter activities on the lake or swipping pools. You can visit Mörbisch with local museum, wineries and lake beach. Going by bike is the best way.
    Guest review by
    Jiri
    Czech Republic
  • 10

    Perfect destination for families with children.

    Perfect destination for families with children. The lake is quite warm, shallow, the beach is nice, well equipped with playgrounds, possibilities to eat and drink, have a shower. In the town there are enough restaurants, supermarkets, often markets.
    Guest review by
    Peter
    Slovakia
  • 2.0

    TERRIBLE PLACE, DO NOT BOOK!!

    TERRIBLE PLACE, DO NOT BOOK!! The condition of cleanliness and comfort was completely unacceptable and utterly disappointing. And until now the host showed no response to our messages. Going missing so they can avoid the problem. The issues we encountered are as follows: 1. Dirty Bedding: The bed linens had visibly hair, black stains, blood spots, and yellow discolouration. This is absolutely not acceptable. 2. Missing Bedding in One Bedroom: In one bedroom, we found a duvet and pillow in a drawer, but they were not covered. We had to put the covers on ourselves, which is clearly not part of the standard service. 3. Food Crumbs Under the Sofa Blanket: There were significant amounts of food crumbs hidden under the sofa blanket, indicating a complete lack of proper cleaning. 4. Uncomfortably Cold Temperature: Despite turning the heater to maximum, the apartment remained cold, forcing us to wear down jackets indoors. This level of discomfort is unacceptable. Including the shower boilers not working properly and we had to take cold showers. 5. Slow Wifi: Can't even load videos on tiktok, don't even try youtube. We arrived at 8 PM after a long journey, and given the condition of the apartment, it was too late for us to find alternative accommodations. While we are trying our best to adjust to the situation, we expect a refund due to the clear failure to provide the promised standards of cleanliness and comfort. I tried communicating with the property via booking.com, but their are not responsive, and showed no initiative in solving the situation. I felt very neglected and disappointed in this service.
    Guest review by
    Jiawen
    Singapore