Km 18, Route De L'Ourika, 40000 Marrakech, Morocco
#805 of 1,304 hotels in Marrakech
Guests' ChoiceBased on 1227 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
7.9
Facilities
8.7
Staff
9.4
Value for money
8.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 September 2025
Malik
United KingdomPlenty of water slides and actives to carry out for all ages. Great staff and food options
Stayed in September 2025
Reviewed: 12 September 2025
Essardi
MoroccoRien
High-level staff from the manager to the last employee. Everything you need is there before you ask for it. Special thanks to the manager, Mr. Zak, and Zenouba, who made us feel like family and made our stay in the best way. It will undoubtedly become my go-to hotel in Marrakech. note that any assistance you request, the entire staff will move to help you, even if it is outside the hotel's services.
Stayed in September 2025
Reviewed: 10 September 2025
Lara
SpainSome more variety at breakfast would be great, and be aware that if your child is <10 years old, they may not be able to ride all the slides. There were also some incidents at night when other guests and cleaning staff were being a bit loud, but nothing that Zack from guest relations didn’t immediately take care of. Really can’t complain!
The waterpark was so much fun for the kids! The food was really good compared to most other all inclusives I’ve stayed at, and the staff was very friendly and forthcoming. There were photographers who followed us around to take our pictures and they turned out amazing! The free shuttle into town was great as well, and we overall enjoyed our stay so much and wish it had been longer!
Stayed in September 2025
Reviewed: 9 September 2025
Gaël
PortugalThe hotel is a bit outdated. Sometimes the rides were left unguarded. The food was overall disappointing except for one night out of three when it was really good.
The water park is fantastic with lots of rides. The staff is extremely attentive. It was both very relaxing and thrilling. It's good value for money. We liked it.
Stayed in September 2025
Reviewed: 7 September 2025
Lois
United KingdomThere wasn't room service as stated on booking.com
great
Stayed in September 2025
Reviewed: 7 September 2025
Agnieszka
SpainI liked everything
Amazing service, good food, clean room
Stayed in September 2025
Reviewed: 1 September 2025
Aicha
United KingdomEvery thing
Everything
Stayed in September 2025
Reviewed: 1 September 2025
Eduardo
PortugalEverything the hotel offers is impeccable. The work teams, the restaurants, cleanliness and a special emphasis on recreation (Fati, Taoufik and Elyas) are all fantastic!!! Food, pools, toys, everything well thought out and to please all families. We are Brazilians and we feel immensely loved here!!! It was amazing!!! It's 10/10 for sure!!!!
Stayed in August 2025
Reviewed: 27 August 2025
Osbby
United KingdomThe hotel is all in one - Aqua park and relaxation. My family really enjoyed it
Stayed in August 2025
Reviewed: 13 August 2025
Pressmore
IrelandNothing
The food, was the best I ever had, the variety and fresh and all looked very organic. There was UNLIMITED drinks, juices, . The place is clean and lots space for kids to play. Life guards all over the place to keep kids safe. The place is too beautiful and perfect for families with kids.
Stayed in August 2025
Reviewed: 12 August 2025
Weichao
United KingdomEverything!!! Staffs, local people, activity,foods,, swimming pool party
Stayed in August 2025
Reviewed: 9 August 2025
Loubna
United StatesThe entrainment crew was not great, we missed the old crew with Oussama. Also I wish the prices for the night will be lower so we can stay longer and I enjoy more.
Every time I stay there I enjoy it so much. The staff makes our stay exceptional, they are very welcoming, helpful and so much fun. Big appreciation to Sara who made sure our stay was phenomenal. Zack also was great.
Stayed in July 2025
Reviewed: 6 August 2025
Hicham
MoroccoThere was no evening entertainment.
Everything was wonderful. The staff were incredibly friendly and welcoming, making us feel right at home. Special thank you Sara and Abderrazak. The food was excellent with a wide variety of delicious options to choose from. The rooms are spacious and cleaned everyday. We highly recommended it.
Stayed in August 2025
Reviewed: 3 August 2025
Hind
United StatesN/A
We LOVE
Stayed in August 2025
Reviewed: 3 August 2025
Hind
United StatesN/A
Absolutely wonderful. One of the best vacation my family have had
Stayed in August 2025
Reviewed: 27 July 2025
Talita
PortugalSome pools need a little maintenance. For snack time, it could have fruits as option too.
The staff is very sympa, even the ones that don't speak English, they try to help. Many pools and slides which are great and different options. Food is very diversified, especially at dinner. Everything was very good and we recommend it.
Stayed in June 2025
Reviewed: 26 July 2025
Sidi
SwitzerlandI recently had the pleasure of staying at Pickalbatros Aqua Fun Club, and I must say, it was a truly delightful experience from start to finish. A special thank you goes to Abderrazak, the guest relations manager, whose kindness and attention made us feel truly welcomed and cared for throughout our stay. His dedication to ensuring guests have the best possible experience is genuinely appreciated. The buffet was another highlight — incredibly rich and diverse, with a wide variety of dishes that catered to every taste. Whether you're craving something traditional, international, or just a light bite, there's something for everyone, and it was always fresh and delicious. The Wi-Fi connection was also impressive — fast and reliable all around the hotel, including by the pool and even at the aqua park. It made staying connected effortless, whether for sharing holiday photos or catching up on messages. What truly stood out the most, though, was the gentleness and warmth of the entire staff. Everyone we encountered was helpful, smiling, and eager to make our stay as comfortable as possible. Thank you to the entire team for making our holiday memorable — we can’t wait to come back!
Stayed in July 2025
Reviewed: 26 July 2025
Sidi
SwitzerlandI recently had the pleasure of staying at Pickalbatros Aqua Fun Club, and I must say, it was a truly delightful experience from start to finish. A special thank you goes to Abderrazak, the guest relations manager, whose kindness and attention made us feel truly welcomed and cared for throughout our stay. His dedication to ensuring guests have the best possible experience is genuinely appreciated. The buffet was another highlight — incredibly rich and diverse, with a wide variety of dishes that catered to every taste. Whether you're craving something traditional, international, or just a light bite, there's something for everyone, and it was always fresh and delicious. The Wi-Fi connection was also impressive — fast and reliable all around the hotel, including by the pool and even at the aqua park. It made staying connected effortless, whether for sharing holiday photos or catching up on messages. What truly stood out the most, though, was the gentleness and warmth of the entire staff. Everyone we encountered was helpful, smiling, and eager to make our stay as comfortable as possible. Thank you to the entire team for making our holiday memorable — we can’t wait to come back!
Stayed in July 2025
Reviewed: 25 July 2025
Jennifer
IrelandStaff were extremely friendly, helpful and polite. Ahmed brought our bags to the room and remembered my daughters name and greeted us every time we met him. Khadeja and Rachida cleaned our room to a very high standard every day. All the animation crew were amazing always in top form working day and night with a smile and great fun. The cleaners and gardeners were always working. The restaurant staff were highly efficient. The facilities are great for families from babies to teens and grown ups. Food was nice. Excursions to do quad biking and camel riding was a highlight with private transfer. Would definitely recommend.
Stayed in July 2025
Reviewed: 22 July 2025
Zouhair
SwedenOld funiture
The staff and the food was amazing! Special Thank you Abderresak and Sara.
Stayed in July 2025
Reviewed: 21 July 2025
Basil
PakistanNothing !
Having access to the waterpark was the absolute highlight for our child — she loved it so much! The kids’ activities and the nightly show were fantastic and kept everyone entertained. We couldn’t have asked for a better stay! The pool near the dining area was perfect — the kids could splash around while the parents enjoyed their meals worry-free. Zac and Yousef were incredibly helpful, making sure everything was taken care of. Truly zero complaints!
Stayed in July 2025
Reviewed: 20 July 2025
Catherine
GibraltarNothing
Everything was very clean, staff were friendly.
Stayed in July 2025
Reviewed: 19 July 2025
Catherine
United KingdomNothing - it was all good
Large rooms Great slides and pools Friendly staff
Stayed in July 2025
Reviewed: 18 July 2025
Adil
United StatesThe staff were all so friendly and welcoming, it made my stay very enjoyable. I wanted to give a special shout-out to Nora for going above and beyond to make my stay comfortable including Sara . Chef Kamal and The restaurant staff were very attentive and Younes the afternoon staff was very professional and courteous throughout my stay.
Stayed in July 2025
Paris, France
Nanwan, Taiwan
Portsea, Australia
Jakarta, Indonesia
Olliergues, France
Moss, Norway
Udon Thani, Thailand
Bratislava, Slovakia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content