Sheraton Hotels in New York

Great room, comfortable bed, good facilities

It was a nice fitted room that met our needs & expectations when it came to having a place to stay

I stayed in this hotel for 7 nights and it was amazing! First night wasnt as good, i came to checkin on late night. Staff wasnt very friendly, but also not unfriendly, just like neutral. Booking went without problem.  I booked this hotel for amazing view with booking.com on club floor. I got what i ordered, but view was bad. There was tall building that blocked my view. Room was pretty noisy. But next morning, I Kindly asked if its possible to get better view. It was possible so I was asked to leave my room by 12 PM and keep my luggage on lobby, let in 2-3 hours. I left room, kept stuff there and went out. When I returned, i was waiting only for like 10 minutes for my room. She gave me card and when I saw it, it was absolutely amazing! It was so big upgrade! I got maybe one of the best views, on the 19th floor and also bathtub instead of shower. This room is also less noisy because there are no high buildings around so noise "spread" more. It was amazing room, thanks! This hotel was pretty expensive for me, i am from pretty poor country so I really wanted to enjoy it to the maximum. Lounge was good, cold beverages for whole day were good when it was so hot outside. Rooftop is amazing and views are breathtaking. I dont know who was on that shift, I forgot name, but this kind woman should get something for her amazing behaviour! Morning shift (+- to 4 PM) on the 2nd of July. Thank you very much! Security guy on lobby is also very kind and always smile! Cleaner was also kind and precious. Cleaning is every day. I love it! Everything worked in my both old and new room. Checkout was fast I will come back if I visit NY again. I Wonder if people who say view was bad tried to ask for new room. I did it and got everything I wanted!

Great location. Cool atmosphère. Good value for money . Always felt sage . Room was big enough, check in and out very easy . The free coffee the morning was a plus .

Quiet, friendly and clean. Fantastic staff. Comfortable bed and high-quality room. Couldn't have enjoyed it more

Clean and big room. Proper desk space. Coffee machine. Big toilet. Good facilities. Hotel location.

Great location just a few minutes from the bus stop to NY Port Authority Terminal as well as Light Rail train. Great Manhattan view. Delicious breakfast. Spacy room with very comfortable queen size bed.

The lady that checked me in was lovely (Wed 27th Nov, late afternoon), the cleaners on level 8 were amazing! Very friendly and made my stay so comfortable, room was huge and had everything I needed. The male staff at the front desk were also very helpful, I received excellent hospitality! Location was great, there’s a shopping centre right across the road with food options that open till very late as well as subway entrances/exits right around the corners which made me as a solo traveller feel very safe when coming back to the room late at night after a long day of exploring the city.

Very helpful to me to find good restaurant around,and patient to help me for the express package from other cities, Thank you so much.

It is super convenient to get into Manhatten in around 30-40 minutes and a better value alternative to Manhatten hotel prices. The hotel sits at the end of the 7 Line. Nice property. The surrounding area is so-so, but we never felt unsafe walking around at night. Some great Asian restaurants/bars in the area.