Spa hotels in Zurich

Beautifully designed hotel - so special yet comfortable and fun ! staff very friendly and proffesional large room excellent breakfast

Everything in the hotel was perfect. From the reception staff to the gym, everything is 5 star level

Great service, attentive staff, incredible location. The room was comfortable and accurate to our family needs. Thank you so much! Amazing vacation.

Very modern building, close to the center, great view and has a nice sauna.

The hotel staff were phenomenal and the suite was very comfortable. We received a free upgrade and were very pleased with our room.

The apartment was very clean, staff and reception was really helpful, it was a pleasure to stay here. Special thanks to Amindra Operations Manager, very responsible and respectful men. We will come back.

The hotel itself and the location..The service is also good..Funtastic view…

I feel compelled to share my transformative experience at Five Hotel, where Manager Amindra Mahakumara has redefined luxury hospitality. The property's physical beauty is matched only by the extraordinary service culture Mr. Mahakumara has masterfully cultivated. From our arrival, it was clear that his leadership philosophy centers on proactive guest care. Mr. Mahakumara's personal touch was evident throughout - from his daily rounds delivering room service to his genuine interest in ensuring guests' comfort, both within the hotel and during their time in Zurich. As someone who leads my own organization, I found his management style both inspiring and educational. The coordination between departments was flawless, reflecting Mr. Mahakumara's exceptional training protocols. His team, from front desk to housekeeping, maintained immaculate standards with remarkable consistency. Their ability to anticipate rather than merely react to guest needs demonstrated the superior service culture he has established. A particular incident stands out: when a fellow guest accidentally left their iPad before a same-day flight, Mr. Mahakumara personally arranged international shipping to America. This level of attentive problem-solving exemplifies his commitment to guest satisfaction. Having experienced luxury hotels worldwide, the environment Mr. Mahakumara has created is truly distinctive. He achieves the perfect balance of five-star service while maintaining an atmosphere of genuine warmth. His leadership sets new standards in the industry, and we look forward to returning specifically because of the exceptional experience his management enables.​​​​​​​​​​​​​​​​ Between him and Simon (receptionist) handing off everything to each other, the stay was perfection.

Staff were amazing. We couldn’t get early check in (just flew in from Miami and were exhausted) BUT they sent us to an incredible old restaurant in the hotel car and we were well looked after. This began our amazing stay 5 nights at the hotel.

Comfortable and close to the mall