Upon confirmation of booking, PREMIER SUITES will forward their standard terms and conditions and important property information relating to your stay. Should you not receive this information within 24 hours of booking, please contact the property directly using the contact details supplied on your booking confirmation. PREMIER SUITES Birmingham do provide guests the option for self-check in, available upon a request in advance of arrival date. To arrange this, please notify the property. The team at PREMIER SUITES Birmingham would need to issue guests with a SOT Pay online secure payment link to complete the payment transaction in advance of the arrival. A valid form of photo ID in the form of a driving license or passport will also be required at check-in. Under no circumstances is an apartment to be sublet by the occupier. Failure to adhere to this will result in the occupant being evicted. Office opening hours are as follows: Monday and Friday, from 09:00 until 20:00, Tuesday to Thursday from 09:00 until 18:00 ,Saturday from 10:00 until 19:00, Sunday and Bank Holidays from 11:00 until 17:00. Reservations for 3 or more apartments will be considered a group booking, and 20% of your payment is due at the time of booking as a non-refundable deposit. Failure to pay the booking deposit, return the group contract on time, or to disclose that you are visiting as part of a group could result in your booking being cancelled. We reserve the right to refuse group bookings if we suspect they may cause disruption to other guests. We have the right to refuse to check-in such groups and will not refund any monies paid in advance in the event of non-disclosure of the group at time of booking. You will receive the SOT pay link as described to process your payment. This must be completed before check in. Bookings made on the day require full payment at the time of booking. Please note that the security deposit of £250 per apartment can only be paid by card along with photo ID in the same name as the cardholder.

Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan.

Sila beritahu PREMIER SUITES Birmingham terlebih dahulu mengenai anggaran waktu ketibaan anda. Anda boleh melakukan ini dengan menggunakan kotak Permintaan Khas semasa membuat tempahan. Anda juga boleh menghubungi tempat penginapan dengan maklumat hubungan yang telah tertera di pengesahan anda.

Parti 'bachelorette', parti orang bujang atau yang serupa tidak dibenarkan di penginapan ini.

Sebagai respons kepada Coronavirus (COVID-19), langkah keselamatan dan sanitasi tambahan sedang dilakukan di penginapan ini.

Disebabkan Coronavirus (COVID-19), penginapan ini telah mengambil langkah untuk membantu melindungi keselamatan tetamu dan kakitangan. Oleh itu, beberapa perkhidmatan dan kemudahan tertentu mungkin dikurangkan atau tidak tersedia.

Mengikut garis panduan pihak kerajaan untuk mengurangkan penularan Coronavirus (COVID-19), penginapan ini boleh meminta dokumentasi tambahan daripada tetamu untuk mengesahkan identiti, itinerari pelancongan dan maklumat relevan yang lain, semasa tarikh di mana garis panduan berkuat kuasa.

Disebabkan Coronavirus (COVID-19), penginapan ini mematuhi langkah-langkah penjarakan fizikal yang ketat.

Disebabkan Coronavirus (COVID-19), pemakaian pelitup muka adalah mandatori di semua kawasan dalaman umum.

Deposit kerosakan sebanyak £250 diperlukan pada waktu ketibaan. Ini akan diambil melalui kad kredit. Anda harus dibayar balik semasa daftar keluar. Deposit anda akan dikembalikan sepenuhnya melalui kad kredit, tertakluk pada pemeriksaan tempat penginapan.