I liked the hotel a lot - it is exactly my favourite type of hotels, with very basic design, all in black and white with no decorations, when there are all types of basic facilities available and working well, everything is very clean and comfortable. The staff is very helpful. There is a kettle in the room as well as tea, coffee, sugar, milk (real, not creamer) and even little packs of oatmeal. The wifi worked just fine, no issues. There is a pub right under the hotel (initially the crofts is a pub i think), but it was not noisy in the room even when it was noisy in the pub. and truly, if i did indeed get the single room i requested, i can say it is very spacious (i will attach photos). The room is very warm too, the heating worked just fine.

Eva Turkey

The price is fantastic for the facilities provided. Easy to find and a good location for me as I was visiting my son who is at University. Pin number, texted in advance, to get in was a good idea and easy to use. The breakfast for £10 extra was well worth having and I really enjoyed it. It was cooked well and to my liking and the cold side was also very good. The hotel/pub bar was friendly and all the staff I met were friendly and helpful.

Kevin United Kingdom

Good wifi, clean and comfortable spacious rooms, good bathroom. No check-in needed, access by password provided by email

Matheus Ireland

Room was simple but had all the essential amenities. Breakfast (for an extra £10) was delicious and sumptuous.

Grace United Kingdom

Very quiet and comfortable and within walking distance of city centre

Jeremy United Kingdom

The location is excellent. The staff, check-in process was all very good.

Ashish India

Contactless check in was great and easy. Good location just outside the city centre.

Scott United Kingdom

Very friendly and helpful staff. Room was spotless and well soundproofed.

Elizabeth United Kingdom

The rooms are lovely and clean, well furnished and private. The staff are friendly hard working people who take their responsibilities very seriously. I felt comfortable and looked after by the staff who showed respect and consideration for me when I stayed there while visiting the local area. It's good to know that a facility like this exists and it is operated to a high standard.

Rosemary United Kingdom

Prior to arrival, we were given an access code for the door, which worked fine. Room was clean and a good space, with a good black-out blind. The smart tv could be tuned into apps such as Amazon and Netflix. The hotel is located in not the best part of town, but is nevertheless handy for the city centre, no issues. Did not have breakfast there, as there is a Wetherspoons on the way into town! The only member of staff we met throughout our overnight stay was a lady who was cleaning the rooms as we left. She was friendly and approachable. Nice stay.

Giles United Kingdom